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Why has the app on my android phone stopped syncing? It was fine until evening yesterday.

Former Member over 5 years ago

My Garmin 235 has just had an update and now it won't sync.

0 pshare over 5 years ago

Did you try rebooting your 235 and your phone? Does it sync with Express?

0 trux over 5 years ago

Some phones will reset app's permissions after an update, so make sure you verified them, and turned them all on. On some phones (e.g. on Huawei phones), additional settings like battery optimizing, and lock screen parameters may need to be readjusted after a software update.

As pshare suggested, the rebooting of both devices is a good start, though, when troubleshooting any similar problems.

0 Former Member over 5 years ago in reply to pshare

Thanks, it's sorted itself. Yes I tried a restart of both multiple times, I uninstalled the app too. Glad it's sorted, how else would I know how I slept or my heart rate........clearly too reliant