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App not letting me add a device

Former Member over 5 years ago

I've bought a vivoactive3 and everyone I go add a device the app automatically shuts down. Not sure what to do? I have an Oppo phone. Is Garmon not compatible with my phone? Already tried to deleted and reinstall the app but nothing please help me!!

0 Former Member over 5 years ago

Mine is doing the same thing & I have an OPPO too but I have had other Garmin devices added before on my oppo so not sure why it won't work for the vivoactive3

Have you had any luck Deb M

0 Former Member over 5 years ago in reply to Former Member

Hi mummaclark,

No it was not working. But my phone sort of broke it and I got another one. Now I got a samsung and t work fine! I think it's because the old opportunity is system was old (5.0) and the app needs a newer version.

Hope you have better luck..