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LiveTrack - Cannot Enter Email Address or Contact

When trying to use LiveTrack, I connot enter anything into the "Recipients" field, even with Email selected in the "Share Web Link" section of the LiveTrack set up page.

I have noticed I also get "An error has occurred" message briefly appearing a the bottom of the screen.

This is using the latest version of GCM and a Garmin 1030 with the latest firmware.

I have uninstalled and reinstalled GCM - no change.

Anyone else experiencing this?

Top Replies

agcp over 5 years ago +6 suggested

Same issue for me.
Reported to Garmin Connect, who recomended "Deinstall and install GC" !!!

It have a simple solution: In GC menu, Configuration->Close session
Execute again Garmin Connect app…
Jim-A over 5 years ago in reply to ROYSO72 +1 verified

See your reply here ROYSO72 has reminded to to post an update and say that I have managed to fix it... and a weird issue it was too!!

I noticed there there were options to send the tracking information…
Tim_B_ over 5 years ago in reply to Jim-A +1

Hi Jim-A

thanks for the explanation, unfortunately for me, sweeping on the pool of contacts does not delete the entry. If the check box is ticked, i get asked if i want to remove the contact, but all it…

All Replies

0 _Orno_ over 5 years ago in reply to agcp

Thank You!!! It works

0 Former Member over 5 years ago

I had the same issue with my Edge 1000. I deleted the Connect App from my Andriod and re-installed it. Issue is resolved, and I can now add Email Recipients.

0 SeeParRun over 5 years ago in reply to agcp

+1 signing out worked for me

0 Former Member over 5 years ago

Same problem here! I'm not able to access the emails list in order to update any contact, but I still receive emails on the old emails.

Any update on this? Could this related with some kind of Application permissions?

0 Former Member over 5 years ago

Same problem here! I'm not able to access the emails list in order to update any contact, but I still receive emails on the old emails.

Any update on this? Could this related with some kind of Application permissions?

0 Former Member over 5 years ago in reply to agcp

Where is this "Configuration" menu option? I've spent 10 minutes looking and I'm ready to throw my 1030 against the wall

0 ROYSO72 over 5 years ago in reply to Former Member

Not in GPS.

In Garmin Connect Mobile APP.

0 Former Member over 5 years ago in reply to ROYSO72

yes, can't find it in GCM - still ready to throw my 1030 against a wall

0 agcp over 5 years ago in reply to Former Member

Verify again menu options in Garmin Connect app on your smartphone.

Last options must be "Garmin devices, Configuration, Help"

0 Former Member over 5 years ago in reply to agcp

Garmin Devices
Settings
Help
Activity Tracking Accuracy
Edit Tabs