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Impossible de télécharger mes données

Former Member over 6 years ago

Bonjour,

J'ai bien la trace de les courses sur ma montre mais malgré la synchronisation, je ne les retrouve pas sur l'application.

0 4921469 over 4 years ago

Salut, as tu trouvé la solution depuis 3 ans ?

0 Former Member over 4 years ago in reply to 4921469

Bonjour,

Nada. Garmin n'a jamais répondu non plus. hyper déçue de la marque !

0 Former Member over 4 years ago in reply to 4921469

Bonjour,

E non,merci Garmin !! je ne me sers plus de cette montre, ni de cette marque d'ailleurs !!

0 e7andy over 4 years ago in reply to Former Member

Did you contact Garmin? https://support.garmin.com/

I think this issue was before I and some of the other very helpful persons started to be in the forum. The issue is probably caused by a corrupt file that can be easily fixed by several users and even by yourself.

You've stopped using Garmin but it can be interesting for other users to know that they should contact Garmin Support if they got issues. Posting in the forum could be a start if some other users helps out, but to create a support case at Garmin you need to contact them.