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Extend LiveTrack Issue - not extending

Is anyone else having the issue that LiveTrack is not extending past the end of the activity? I have Extend LiveTrack enabled but it does not allow access to the activity once ended. I have tried turning it off and on again and resetting the LiveTrack permissions but it still will not allow my wife to view my run other than live.
  • dxbydy - I apologize for any inconvenience that this has caused. We are aware of this problem and working on a resolution.
  • Former Member
    0 Former Member in reply to Garmin-Matthew

    I too am having this problem (forerunner 45s) with livetrack extend not working.  Also, the livetrack “watch live” links in the emails always link to “this tracking session was canceled or does not exist”—even if clicked while the session is ongoing.

    Any updates on this issue and a fix?

  • this started happening for me as well, same time as you apparently. Vivoactive 3 music on IOS

  • Former Member
    0 Former Member

    Did they ever fix this for you? My "extended livetrack" still doesnt exist after my run is over. The link says the content has expired.

  • any updates on a working resolution?

  • Former Member
    0 Former Member in reply to Zafir

    No. I emailed garmin and they said they hadn't heard anyone else having the same issue

  • My comment was from well over 6 months ago and had been resolved until the recent comments. We have a case open for this and it was reported around the time add their comment.

    As a for future reports and the three within the last 10 days. It is hard to report/diagnose a problem without general information (i.e. Garmin Device being used, version of Garmin Connect App being used, make and model of phone). Thank you for your assistance and continued patience.

  • Ive had someone in touch a few times asking for lots of info and the they never got back to me.

    i have a reference number but no idea where to go to track it.

  • Former Member
    0 Former Member

    I am having this issue with vivosport working with Sony andriod phone. Did the latest case get fixed and this a new issue or still a hangover from a few months ago? 

  • Former Member
    0 Former Member

    I am experiencing the same issue concerning the "Extend LiveTrack" fonctionnality.
    During the Activity on my Watch (forerunner 45), the link worked without any problem. But as soon as I stopped the activity, the link was dead.
    Any updates on this issue ?
    Thanks
    (if helping, I am using Forerunner 45 linked to the Garmin Connect App for Android)