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Garmin Connect Mobile Android Garmin Connect can't connect on Android Pie

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Garmin Connect can't connect on Android Pie

rjholl773 over 6 years ago

Just upgraded OnePlus 6 to Android Pie. Uninstalled and reinstalled Garmin Connect. (rebooted phone and watch several times) Trying to pair with Forerunner 235. I select my device have the watch in "Ready to Pair" and click "Search For Device". Garmin Connect finds the Forerunner 235, and the watch says "Connecting", and Garmin Connect says "Setting up device...", but I'm getting the "Connecting to device failed" message.

Anyone else having this issue? Just started today with Android 9

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0 Former Member over 6 years ago

Hi, I had the same problem with my Oneplus 6.

The theme is that Android Pie brings different improvements to optimize the operation of the battery, these improvements minimize the operation of the App in the background.

I have worked the following:

1.- Forget the Garmin SMARTWACTH
2.- Go to Settings OnePlus 6, specifically to applications and notifications,.... go give all permissions to the app Garmin Conect, Inluso you have to allow this app to make changes to the system.
3.- In Garmin Conect, re-link the smartwatch.

After this it works without problem.

Greetings, I hope I have helped you all.

Pablo.-

0 Former Member over 6 years ago

None of that worked for me. I don't know if it is Oneplus as well so I reached out to them. They have a bug finder person on it.

0 Pisang over 6 years ago

Hi, I had the same problem with my Oneplus 6.

The theme is that Android Pie brings different improvements to optimize the operation of the battery, these improvements minimize the operation of the App in the background.

I have worked the following:

1.- Forget the Garmin SMARTWACTH
2.- Go to Settings OnePlus 6, specifically to applications and notifications,.... go give all permissions to the app Garmin Conect, Inluso you have to allow this app to make changes to the system.
3.- In Garmin Conect, re-link the smartwatch.

After this it works without problem.

Greetings, I hope I have helped you all.

Pablo.-

Thanks! It helped, though I had to clear cache as well.

0 Former Member over 6 years ago

I could connect again after having the app to forget my forerunner 235 but that only lasted for two hours or so. Now it is the same again. Do you still have a connection with your mobile after a few hours?

0 Former Member over 6 years ago

Ok. So now I have a connection. I had to pair it once more. I don't understand why because I haven't "unpaired" it but I think it must have something to do with bluetooth and the new Android version. Hopefully it is a bug they will solve within a few days.

0 Former Member over 6 years ago

I'm having same problem. It did'n even find my fr645. I have already tried everything. Not connecting since update to Android Pie. I'm on a OnePlus 5 Any ideas?
??????

0 Former Member over 6 years ago

Oneplus 5 & Fenix 3 HR and I did what Pablo wrote:
"
1.- Forget the Garmin SMARTWACTH
2.- Go to Settings OnePlus 6, specifically to applications and notifications,.... go give all permissions to the app Garmin Conect, Inluso you have to allow this app to make changes to the system.
3.- In Garmin Conect, re-link the smartwatch.
"
Thanks.

0 Former Member over 5 years ago in reply to Former Member

i have vivoactive 3 and onepus 6 with the same problem.

i did the above and i get notifications now .

thanks!

0 Former Member over 5 years ago in reply to Former Member

I am having the same issue with one plus 6 . Sorted out the whole notifications bit . Notifications recieving fine . But Garmin connect looses connection with the watch randomly. When i open the app it connects to the watch automatically . But this time it stops sending the notifications again . After restarting the phone . The notification appear again .

0 1644885 over 3 years ago in reply to Former Member

This worked for me, for vivoactive 4. Thanks!