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Lost Connection

Former Member
Former Member
Hi
I'm having a few problems with the app and my FR35. My FR35 had a small problem on the strap and was sent to Garmin to repair. On that time, the app was updated at least twice and when I received my FR35 (2.5 weeks later), the connection problems started.

I assume that the problem is with the app because I have several devices paired with my phone (Oneplus One) like my girlfriend's phone, my kitchen robot, my car's bluetooth and all work well, I'm only having problems with my FR35 and the app.

As long I keep in the bluetooth range, there is no problem, the connection is stable and I get the notifications (one of the reasons for me to buy a Garmin device and not the cheaper Tom Tom). But if I'm out of range for a few moments, when I'm back the connection is lost and there is no comunication between the app and the FR35. Only if I re-pair it with the phone I get connected again.
I was doing 2 or 3 re-pair per day just to get the notifications and to download my activities to the app until yesterday morning when I need to reboot my phone.

Before the reboot there was no connection between the phone and the app but when the phone restarted, the connection was reestablished. I tryed to stop the app when there was no connection but, for some reason, I cannot do that so the only way to force a new connection is to restart the phone. Even if I disconnect the bluetooth on the phone and on the FR35 and turn it on again doesn't solve the problem.

Is there anyone with a similar problem or there's something new on the app that's making this happen?

Thanks