Having the same issue with Fenix 5 & a google android phone. Watch pairs successfully and communicates with phone. However an hour or two later the phone drops back into repairing (showing 6 numbers…
I'm now using a Google Pixel 6 Pro, but I don't think it matters. What mostly fixed this for me was removing the watch from Devices in Garmin connect, rebooting the watch (not factory resetting...), and…
So this means if you disable Bluetooth manually on the phone and enable it back there is no pairing code? Tried this and for me still an issue after resetting watch
I am having the same issue on my android phone. It started a few days ago. I have a Moto G4Plus running Android 7. And, it keeps sending the pairing request to my Fenix 5 (shows the 6 digits to enter on the phone). But, it is already paired! Why does this keep happening. I can sync and update watch information to Garmin Connect without re-pairing. They are already paired ! Hopefully Garmin can correct this annoying problem.
Hopefully Garmin can correct this annoying problem.
... or Motorola. Or Google (Android). Or yourself (priviledges, user settings). Unless you already know what the culprit is, it is hard to tell who should and could correct this annoying problem.
I'd recommend checking the application priviledges, the BT parameters, and power-saving parameters - it could be for example possible that your Moto turns off Bluetooth to save power.
Thank you trux for your comments. I wish there was a way to determine what changed in the last few days to cause this. I haven't made any changes. But, what I was guessing was the recent Garmin software update to my Fenix 5. But, as you say, it could be Motorola, google, myself . . . etc . . .
Thank you again,
crsimmons
Having the same issue with Fenix 5 & a google android phone. Watch pairs successfully and communicates with phone. However an hour or two later the phone drops back into repairing (showing 6 numbers) and i have to exit the screen. The problem isnt with the phone - its a fenix issue. There's no need to repair after a device is repaired. Status is 'waiting for phone' on fenix. Any suggestions on how to prevent the fenix re-pairing (I'm not selecting pairing obviously). Only solution to stop this problem is to disable phone connection.
Same issue with new Fenix5 - any solutions?
Hello Garmin - user support?!
Hello Garmin - user support?!
You can try to re-pair per these instructions.
For an exhaustive list of troubleshooting steps - Sync / Connection Troubleshooting Guide
If you want to speak with Garmin support directly, best to do it via phone or chat starting here - https://support.garmin.com
I have the same issue, I've got a fenix 5s plus, and an Android one plus, it's been happening for the last year! Sometimes it will connect once after inputting in code but 90% of the time I have to input it multiple times, for days!
Canned Spam....Never read the original post.
This is new. Never had the message pop up again and again while charging my watch. There are no options to change any of its behaviour except to remove the app.