CIQ watch face settings can not be saved

Gerd_NL 27 days ago

Hi,

I have backdated my Epix Pro to an earlier software, but now again on the actual one. But after these updates (with no problems) I can not change any of my watch faces downloaded from CIQ.

In the settings of the watch faces (from different developers) I can change the settings, but if I press the save button, nothing happens, but I can see, that the button is pressed.

I have tried to remove Garmin CIQ from my iPhone and reinstalled, but it does not help, also deleting and reinstalling watch faces did not help.

It looks like that the save button in the settings page does not work ...

Any idea what can help to solve this problem?

P.S. if I leave the settings with the left-arrow above, the fields Close and Cancel are working!

One day later: I got a tip from the developer of the watch face I use: change the settings via Garmin Express!

Yes, and this worked! I never noticed it.

Thanks to frinkr for this tip!

0 a_circelli 24 days ago

Me too. Can't change any settings because after "press" save button, nothing happens..

0 1645041 23 days ago

Same here, it has been acting like this since last week. I hope they will fix this issue soon.

0 a_circelli 17 days ago

I tried to change settings with garmin express and It works. But i don't want every time to connect my garmin by cable to pc... back to 2010...! Just want to know if this is a priblem with update, software, telephone.... or if garmin have to solve this bug!

thanks

0 1645041 17 days ago in reply to a_circelli

So here is the solution that works for me. I did factory reset on watch; nothing has changed. I did software update on my iphone OSX and re-add my watch to the connect IQ and it works flawless now.