[BUG] iOS app version 2.26 uninstalls wrong watch face

Several times since updating to 2.25 and 2.26 the app uninstalls the wrong watch face and the list faces installed is incorrect. Restarting the app shows the corrected list of faces.

F7 Pro 15.77

Top Replies

socorsu 4 months ago +4

For your information, you can contact Garmin - Chris

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/epix-2/353947/15-77-wrong-watch-face-gets-deleted-in-connect-iq/1713799#1713799

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Garmin - Chris 3 months ago in reply to socorsu +2

FYI for those tracking the issue on their end, the issue has since been replicated using both the Android and iOS Connect Mobile APP.
pstoppani 4 months ago +1

I’ve also had it list the apps in the a different order. Sometimes the most recently installed watchface is shown last and sometimes first.

All Replies

0 Rich D 4 months ago

Similar issues here. What’s worse is two watch faces are acting like ransom ware. One just has a scrolling code to enter at a website and the only option is to buy the watch face. This is during its demo phase. I don’t want the watch face and now I can’t delete it! It’s taking up a slot and when I try a different hood watch face I like got deleted. If I try to reinstall the good watch face it shows as still installed with a message saying network connection error. If I try to uninstall it it just blinks.
This this feels like it’s malicious.

0 trux 4 months ago in reply to Rich D

Try uninstalling it from Garmin Express.

0 pstoppani 4 months ago

I’ve also had it list the apps in the a different order. Sometimes the most recently installed watchface is shown last and sometimes first.

0 socorsu 4 months ago

Reported here, but no mention about iOS, i'm concerned and using an iPhone ...

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https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/epix-2/353947/15-74-wrong-watchface-gets-deleted-in-connect-iq

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-7-series/356148/app-connect-iq-store---delete-the-wrong-watchface

0 socorsu 4 months ago

For your information, you can contact Garmin - Chris

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/epix-2/353947/15-77-wrong-watch-face-gets-deleted-in-connect-iq/1713799#1713799

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Updated February 1st, 2024:

The issue is escalated to engineering to be resolved as soon as possible.

For anyone experiencing the issue willing to provide more information that will be given to our Connect IQ/Connect APP developers, please highlight my name and send me a Private Message. Thank you!

0 socorsu 3 months ago

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0 Garmin - Chris 3 months ago in reply to socorsu

FYI for those tracking the issue on their end, the issue has since been replicated using both the Android and iOS Connect Mobile APP.

0 pstoppani 3 months ago in reply to Garmin - Chris

Awesome! Thanks for the update :)

0 pstoppani 2 months ago in reply to Garmin - Chris

Still happening on latest update :( :(

0 pstoppani 2 months ago in reply to Garmin - Chris

I've also had deleted watch faces show up in the Glances list. Watch needs to be rebooted to clear it from the Glance list.

Typically on an F7 Pro. I think it's happened on an EPIX Pro as well.

How is this not fixed in 2.26?!