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Connect IQ no longer works

Tak79 over 2 years ago

I am stuck at welcome screen, over and over

Is anybody that have this problem?

Top Replies

8133238 over 2 years ago +2

I have the same issues just now, was trying to change some watch faces setting and it keep coming back to welcome screen.
Smallville2106 over 2 years ago in reply to 8133238 +2

Happening to me too. It also seems to reset the watch face settings too which is a pain!
2221459 over 2 years ago +2

Same issue here! I tried rebooting the watch, rebooting the phone and also uninstalling and reinstalling the IQ store app. Nothing worked!

All Replies

0 Buck_68 over 2 years ago

Glad it’s not just me but oh so frustrating. My paid for watch face has lost all its settings and I can’t get back in to reset it. I can’t see any updates from Garmin?

0 Nimer over 2 years ago in reply to Buck_68

Absolutely the most frustrating aspect has been loosing all my watch face settings …….. makes me wish now there is was a way to backup and export groups of watch faces along with there activation codes and settings

0 Nimer over 2 years ago in reply to 2221459

And then the moment you try using connect iq it resets the settings back to default along with the loop

0 4Freds over 2 years ago

Update available for iOS. Solved my issue for now.

0 Nimer over 2 years ago in reply to 4Freds

What version number? 2.13.1 is all that’s showing a week old for me

0 Fitryder over 2 years ago

Also not working and watch face reset.

very very frustrating

0 5813549 over 2 years ago

Adding another reply to the mix. ConnectIQ no long we sees any watches. Connect works fine. I tried uninstalling both apps and umpiring the watches. Even after fresh reinstall it doesn’t work. Can we please get an acknowledgment from Garmin Support?

0 TheSouravP over 2 years ago

Unfortunate to see that Garmin doesn't respond and this is now down for hours now.

0 TheSouravP over 2 years ago in reply to 4Freds

Which version you have? I see no updates available for IOS for it currently.

0 2822882 over 2 years ago

ConnectIQ not working stating “no device is selected” and no chance to add mine. Garmin Connect is working. Uninstalled both apps, redone the pairing but same result, only Connect is working