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Garmin Express and Forerruner 610

Former Member over 10 years ago

Dear service member,
I have bought a new branded 610 and I am trying to pair it with my MAC pro (bought mid last year)
I have downloaded the DMG file from your site and installed it. I am not able to pair my watch with my Mac laptop.

I have wasted many time trying it and I have no idea what is happening, would you mind to support?
If I cannot sync both, I will return my device to my vendor.

0 EXPRESSCUSTOMERCARE over 10 years ago

JAntonio.Erce

I am sorry to hear about the troubles syncing your Forerunner 610. Have you tried the troubleshooting in our FAQs?

What troubleshooting options can I try when my ANT enabled fitness device will not upload data?
What should I do if I'm having issues with the Garmin Express client?

If you are still experiencing difficulties after trying the troubleshooting in the FAQs, contact Product Support.

Lisa