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Ver 7.21.0 – Still Showing "Checking for updates …"

Krectr 6 months ago

Garmin Express ver 7.21.0 has not fixed the "Checking for updates …" bug, at least not for me, despite the release notes showing this issue as "Resolved".

It seems to be device-dependent. For some of my devices, Garmin Express continues to show "Checking for updates …"; while for other devices, the update status works correctly. Here's a list of devices (including some older devices still registered on Garmin Express).

"Checking for updates …":

Edge 840
Edge 530

Update status is correct ("Software Update Available" or "You're up to date!"):

Edge 520
RCT715
Virb Ultra 30
Varia Bike Radar

System: MacOS 14.4.1 and Garmin Express 7.21.0.0

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0 Dr Phil 6 months ago

Have you removed GE and reinstalled?

0 ludwigsson 6 months ago in reply to Dr Phil

What an strange update procedure. It should work without manually removing GE and reinstalling. Maybe they'll fix it in 7.22

0 Dr Phil 6 months ago in reply to ludwigsson

ludwigsson said:
What an strange update procedure. It should work without manually removing GE and reinstalling

Of course it should and it did for me. It’s also a relatively standard process when problems occur with any app or program

0 maxim 6 months ago

I'm having the same issue with my GPSMAP 66i.

+1 Dr Phil 6 months ago in reply to maxim

Delete and reinstall. If you're still having problems after doing that, contact Garmin Support.

0 Krectr 6 months ago in reply to Dr Phil

Thanks, but no, I am not going to delete and reinstall.

The Release Notes for ver 7.21.0 say that the issue is "Resolved". But it has not really been resolved if a delete and reinstall is required.

As said above by ludwigsson, maybe Garmin will fix this in ver 7.22. Then again, maybe not.

0 maxim 6 months ago in reply to Dr Phil

I already did, Garmin support it is.

0 9284171 6 months ago in reply to Dr Phil

3 times, also ran the install as administrator, problem still exists

0 Piotr_k99 6 months ago

I did it twice, i.e. removal and installation and the problem still exists

0 Oldteen3 6 months ago

Multiple delete & reinstalls diid not resolve the issue for me either.

Anyone have an idea if deleting Garmin Preferences might help? I hate to try that 'blind' if it also deletes all my settings for all my devices.