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My watch (forerunner 735XT) won't sync with my PC. IT is recognised in my my PC in hardrive, but Garmin Express won't recognise so I can't upload any routes :( Any suggestions?

My watch (forerunner 735XT) won't sync with my PC. IT is recognised in my my PC in hardrive, but Garmin Express won't recognise so I can't upload any routes :( Any suggestions?