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Express Server Issues - 910XT

Former Member over 9 years ago

For the past 2 weeks an error message saying Cannot connect to Garmin Servers. I

I have tried all the suggestions in the FAQ/Troubleshooting guide but none of it has worked. I have re-installed Express and now I cannot even add my Device as the same error message comes up.

I contacted "Customer Support" who gave a stock answer which did not help. I replied to this message and haven't heard back!!

So I now have a device that collects data but I cannot analyse the data so this device has become somewhat a waste of my money.

Anybody able to help?

0 SUSSAMB over 9 years ago

As you don't say it's unclear which FAQs you've tried. So let's start here

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={dd8e8b20-ef1e-11e2-7dd9-000000000000}&kbName=garmin

0 Former Member over 9 years ago

Ironically the link provided leads to an error page with computer code.

I've tried -

Ensuring the date and time are correct
Checked the LAN settings
Ensured strong enough Internet connection
Re-installed Express software

0 SUSSAMB over 9 years ago

I've corrected the link, if it still doesn't work for you google What should I do if I receive a server error while using Garmin Express

but it seems like you've tried the steps there already