Garmin Express Re-authentication required

This used to be a common problem a few months ago but this problem seems to have mostly disappeared. I think a number of people ended up calling support. That's probably what you should do.


http://www.garmin.com/us/support

penyghent

This error was corrected with the Express version 4.0.25.0. However the current version is 4.1.3 which can be downloaded from here:

http://download.garmin.com/omt/express/B/GarminExpressInstaller.exe

The error was caused by corrupted data in the Sync folder on the computer. However, if the activities on your device are corrupted, it may still give the re-authentication prompt. If you have a mass-storage device, try uploading them manually:

[URL="http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={b16302a0-02ac-11de-515b-000000000000} &kbName=garmin"]How do I manually upload data from USB Mass Storage devices to Garmin Connect?[/URL]

If you have an ANT Fitness device, try clearing the sync folder on the computer:

[URL="http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={b2320530-05f0-11e4-eaba-000000000000} &kbName=garmin"]How do I remove FIT files that fail to sync in Garmin Express from my computer? [/URL]

If you continue to experience the re-authentication prompt, contact Product Support by phone as we will need to gather more information.

Lisa

Clearly none of the above as it just started working again after 30 hours. I did nothing to fix it and I was already running GE 4.1.3.

Presumably some sort of server glitch.