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310XT and Garmin Express - Can't transfer data anymore

Hi,
I own a 310XT and moved to Express about a month ago. Was able to pair my watch and send data several times, last one being one week ago.
But today I cannot transfer my data anymore. The watch keeps bringing the "transfering data" intermittently, for periods of ~10-15", every one to two minutes, but nothing is transfered.
I tried everything. Restart the watch, take tha ANT stick out and back in, restart the computer, in all possible orders. I tried unpairing the watch and re-pairing it. I tried the instructions in this post: https://forums.garmin.com/showthread.php?123184-Garmin-310XT-will-not-transfer-data-during-sync (both instructions: the one with the folders to delete in the computer, and the one with "transfer all on the watch". Nothing seems to work!
Windows 8.1; firmware 4.50; Garmin Express 3.2.27.0
Please help, anyone.
  • Former Member
    0 Former Member over 10 years ago
    I've done that too. Garmin Express is terribly buggy, a point I have made several times to Garmin as they've encouraged me to dump ANT Agent and download GE again. For me, ANT Agent has about a 99 percent success rate, while Garmin Express usually DOESN'T work.

    They will ultimately interfere with each other, however- from my experience, I'd uninstall GE and just use the ANT Agent.
  • I am having the same problem with two 410 forerunners (my wife's and mine). Everything worked perfectly with garmin express until last week. Since then I have just been not able to sync anything.

    Very very annoying since the only advice from garmin is to hard reset the device. Seriously? I am having the same problem with two devices because of the last garmin express update and it is a problem of corrupt files in both of my devices at the same time?

    Garmin, you should investigate this issue and give us a solution for something that clearly has broken the sync between garmin / pc. Look at your forums. It is plenty of messages about this issue.

    MCBADGER / JJAMELE quick question for you. Once you install the ant agent, do you upload the files through the "old" garmin connect? I am doing so, but once I go to upload, garmin connect can see my device but not the latest activities of the watch. Many thanks in advance!
  • I can confirm that it worked. i installed ant agent and uploaded my activities using the old garmin connect website.

    Again, this makes very clear that there is a problem with garmin express and not the watch.
  • Garmin can kiss my @$$. Express is a disaster. I've lost count the number of times the "failed to sync" error has happened to me this year. Garmin's suggestions don't work. EVENTUALLY (usually after a few days), my Forerunner 310XT will sync, but not after a lot of cursing and frustration. I will no longer use the device because of these persistent problems. I will use my Oregon 450 instead (because I can avoid Express altogether - I'm uninstalling that POS). And when it's time to replace it, I'm giving up on Garmin, who appear to have made a cluster out of things lately.
  • Former Member
    0 Former Member over 10 years ago
    310XT Says it syncs OK to Garmin Exprss, but activities don't show on Garmin Connect

    The first few runs I did sync'ed fine, but then they just stopped. Garmin connect version 4.0.13 reports a successful synch, but my activities never seem to push to the Garmin Connect Website.

    This directory

    C:\ProgramData\Garmin\GarminConnect\Forerunner 310XT-3889645789\FIT_TYPE_4

    doesn't show any new activities though.

    I've tried "Transfer all" and I've also enabled/disabled Data Transfers. From the look of it it appears to be synching. There is even a little bubble that reports the Synch is complete, and I should go to Garmin Connect to view my results, but they never appear there!?!?!?

    Help, Please!
  • Former Member
    0 Former Member over 10 years ago
    I also just realized that the date of the last synch on Garmin Connect is a few weeks old. The problem seems to be between Garmin Express and Garmin Connect
  • Former Member
    0 Former Member over 10 years ago
    Help also wanted...

    I also just realized that the date of the last synch on Garmin Connect is a few weeks old. The problem seems to be between Garmin Express and Garmin Connect


    Hi, I am having the exact same problem with my 310Xt. My workouts have cleared automatically from my Garmin unit, and the computer indicates that it is uploading yet nothing is showing up on my dashboard. I am also looking for some assistance. I have sent a help request to Garmin, but have heard nothing back from them yet ???
  • Former Member
    0 Former Member over 10 years ago
    Garmin Forerunner 310XT lost activities

    Today Garmin Express transferred 2 activities from my 310XT but the came up with errors saying it couldn't connect to Garmin Connect. I checked Garmin Connect and the activities hadn't been transferred. I clicked the button for Garmin Express to check for new versions. It found a new version and preceded to download. I then checked Garmin Connect again and one of my activities had been transferred. By this time the Garmin Express update had been downloaded so I installed it. I then made Garmin Express sync activities from my 310XT but still no second activity uploaded to Garmin Connect. I then checked the history on the 310XT and both of today's activities are missing. I have also searched my PC and cannot find them. Please help. I have never had Garmin Express remove activities from my 310XT before. The second activity was a trail race I competed in today :-(
  • Former Member
    0 Former Member over 10 years ago
    I too am having the same problems with my 310XT. It says "transfer complete" but nothing is listed in Garmin Connect. For the past 3 days I have deleted ALL my workouts hoping to get rid of a corrupt file, but that didn't help this time. Any input would be greatly appreciated.
  • Former Member
    0 Former Member over 10 years ago
    I get excited every time I see there is a reply to my thread, but it's just more people complaining of the same problem :(