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Garmin Express Windows Garmin Express - There is a problem with our servers, Express temporary not available

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Garmin Express - There is a problem with our servers, Express temporary not available

Former Member over 10 years ago

I want to link my device with Connect via Garmin Express. After giving the user name and password, I receive a message "There is a problem with our servers, Express temporary not available..,"

The problem is that I get always this message, last week as well and I was never able to link the device to Connect.

It is quit emabarrasing, looks as an issue on your servers, why it is not being solved?

0 SUSSAMB over 10 years ago

Unlikely as it's working for the vast majority. Try the steps in this FAQ to see if it helps

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={dd8e8b20-ef1e-11e2-7dd9-000000000000}&kbName=garmin

0 Former Member over 10 years ago

I validated my configurations and still does not work. Installed on another notebook (Windows 8) and still does not work.

Furthermore, the message is pointing to an issue on your servers. If the problem is in my side, the message is totally misleading.

0 SUSSAMB over 10 years ago

Not 'my' servers ...

If the FAQ doesn't help then the Express team may be able to, everything is working fine for me.

0 Former Member over 10 years ago

My appologies, I wanted to say the Garmin servers.

0 pshare over 10 years ago

Could your firewall be in the way?
Do you have the latest Express installed?

0 Former Member over 10 years ago

Could your firewall be in the way?
Do you have the latest Express installed?

No firewall. And I installed the last version of the express

0 SUSSAMB over 10 years ago

Click on this link ... it will confirm if you can connect to the Garmin Express servers

http://omt.garmin.com/

0 Former Member over 10 years ago

Well, I have the same problem...

0 Former Member over 10 years ago

Click on this link ... it will confirm if you can connect to the Garmin Express servers

http://omt.garmin.com/

Yes, it's connecting without problem with that link.

When I deliberately put incorrect credentials, the Garmin server is answering correct, telling that the given login information is not correct. But when I give correct login information, the server is answering with an error.

Contacted garmin via support, but no feedback.

0 EXPRESSCUSTOMERCARE over 10 years ago

marox9 and [email protected]

As you are able to connect to the Garmin Express servers using the http://omt.garmin.com/ link, then contact Product Support as there may be an issue with the Garmin Connect account that is causing this.

Lisa