Just got my wife a brand new 2599, and am trying to update with Express. The problem is, Express is telling me that the 2599 is not compatible with Express.
Anyone else seen this, a quick search yielded no similar results
I am sorry that you are having trouble with Garmin Express. Can you please post your GarminDevice.xml from your device. This will give me all of the information that I need to look into this for you. To retrieve the GarminDevice.XML:
9 months later, and Garmin Express still doesn't recognize the unit to do updates. appears others are having the same problem, but i don't see any solutions??
1. take 2599 that is powered off 2. connect to PC via USB 3. unit is recognized by Win 8.1 x64 and pops folder open 4. open GE try to connect to device, not recognized in main menu 5. try to add device as new, yields this error: nuvi 2599 serial number: we're unable to add the device because our servers are unavailable at this time 6. tried changing proxy options between auto and off on GE, no change
how much personally identifiable information is located in that file before i upload?
9 months later, and Garmin Express still doesn't recognize the unit to do updates. appears others are having the same problem, but i don't see any solutions??
one other thing, i just tried the garmin map updater v3.3.4 to see if that would work, it recognizes the device at least, but then point me to Garmin to purchase maps (which are included with the device)...
finally was able to get into the mygarmin site, and now it appears there is no way to manually register the device outside of Garmin Express either. you used to be able to have the website detect your device and do updates that way but it looks like it's gone now.
So.....
I can't register the device
Garmin Express won't work
Garmin MapUpdater won't work
The MyGarmin website provides no help
