I've just bought my first Garmin and am unable to log my run due to a message that keeps coming up everytime I try to launch Express. I am told its an unexpected error. I am pretty annoyed that having bought the watch the software to support it won't work :mad: Not cool. Is there anyway to make it work. I am on a Windows 7, no access to other devices.
My first post to this thread. I have a FR305 that connected OK, but not every time, until recently. Garmin discontinued support for the Communicator plugin for Chrome, so I swapped to Connect modern and Express. Unlike many here, my problem is perfectly consistent - perhaps I can be the source of the debugging... Immediately after Express is installed, everything works perfectly. Then a day later (literally, this weekend), I get the 'unexpected error and Express must close - call support'. As it turns out, if I uninstall Express and reinstall, it works perfectly. So, one and done - never works after the initial sync after install. When Express is not working, Connect does not see my FR305. BUT...Communicator still works for me under Connect classic under IE. Guess what? Yesterday - Express error. Uninstall. Reinstall. Wored and uploaded. Ran today. Express error, Connect does not see my FR305. BUT...BUT...I uploaded my workout easily using classic Connect and Communicator under IE.
C'mon...one approach that works, please, rather than multiple paths to upload that work poorly. Happy to be contacted by Garmin for log files, etc.