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Garmin Express unable to install Australia & NZ 2015.10 Maps

Former Member
Former Member
Hi

Purchased a Nuvi 2545 LMT a couple of days ago and finally got around to (trying to) install everything necessary tonight, but with limited success.

I have installed Garmin Express, and registered the product. When Garmin Express was installing it identified some necessary updates. All of those updates have worked except for the map update, when trying to install I get a message almost instantly stating "There was an error installing Full Coverage of Australia and New Zealand 2014.40"

I have searched threads elsewhere on this site for an answer with no luck. I have tried running as administrator but it made no difference. I tried the install quite a number of times.

The thing I do not understand is that I would have thought the product would already come with that map installed. When I log into https://my.garmin.com/mygarmin/customers/myMapsHome.htm, it tells me that I have "City Navigator Aus & NZ NT 2014.40-HERE - Map+P+HT+PA+LA,Jan 14".

However, when I use the device itself, in the My Maps section, nothing is listed. I do not understand how this can be.

I have tried uninstalling and re-installing Garmin Express, no difference. I originally tried downloading the maps to both the device and the PC. After I uninstalled and re-installed, I tried to download just to the device, no luck there either, I just keep getting the exact same error as stated above.

I saw on another thread someone asking if another person with a similar problem had not thought to do a backup first, in my case their was no opportunity, as the setup process led me to this point.

Can anyone offer a solution please?


PS Is there any way to change my username? I would prefer to use an alias rather than my email address. There doesn't seem to be an option in settings... :(
  • I suggest you just wait. There is an issue with the 2015.10 Aus&NZ map ... but that doesn't mean you can't use your device. I update every 3 months but don't really know why I bother as there is generally no change that I can see. I have the 2508 so same series as yours, and it's the best 'bang for the buck' that I've experienced in years of running Garmins.
  • We have found the issue causing the update failure for Australia & New Zealand 2015.10 mapping. The engineering staff are working to resolve the issue as fast as possible. Once the issue has been resolved we will update this thread. We apologize for the inconvenience.

    Shane
  • See post above yours, think you'll just have to wait until the issue is resolved. There have only been a few instances in the past of a problem with map updates due to a fault within the map update process somewhere and they've been corrected relatively quickly.
  • AUNZ 2015.10 Map device update working

    No update from Garmin but I've tried myself and the update is now finally working for me. Map has data downloaded and installed to my Nuvi 2497LMT.

    I've only tested the Device update, not the Computer update as the Computer map installed fine for me before.
  • The2015.10 Australia New Zealand mapping issue has been corrected at this time. Please re-try your map update and Express should now complete the update process.

    Thank you

    Mike
  • Former Member
    0 Former Member over 10 years ago
    The2015.10 Australia New Zealand mapping issue has been corrected at this time. Please re-try your map update and Express should now complete the update process.


    Thank you, my Nuvi 2597LMT has now updated successfully to 2015.10.