I just purchased the Nuvi 3490 with lifetime Middle East and north Africa Maps. It also includes Europe. I registered my device and the lifetime update card on the garmin site and it does show in the details there. After installing the garmin express my Europe maps updated to 2015.10 but my primary lifetime update map of middle east is showing error. There was a problem activating the map. I have written to garmin twice but they have not replied. Any help will be appreciated. Thanks
Lifetime Map purchases are only for maps preloaded on a device or full version maps unlocked from a DVD. I am going to remove the purchase from your myGarmin account and submit a credit for the purchase. You should receive the credit in 7-10 business days. If you are needing these maps you can purchase the download or microSD card version from the link below.
City Navigator® Middle East & Northern Africa NT
See FAQ: Should I purchase mapping for my GPS on a disc, pre-programmed datacard, or as downloadable content?
Direct download and pre-programmed microSD/SD card maps are not eligible for updates. Purchasing the product again once an update is released is the only way to get updates.
