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Latest Garmin Express will not open or uninstall

Former Member over 12 years ago

Hello, I have always had great luck in updating maps until the latest version of Garmin Express. Express will not open, and I am unable to uninstall the program. The uninstallation starts and then stops, stating that the uninstall was not successful. Anyone having this issue. Running WIN XP, SP3. Thanks for any advice.

0 SUSSAMB over 10 years ago

For software updates you can use WebUpdater

0 EXPRESSCUSTOMERCARE over 10 years ago

rmorin49 and others experiencing this issue,

If you are unable to uninstall Garmin Express from Programs and Features, please follow these instructions:

Go to the web page: http://support.microsoft.com/mats/program_install_and_uninstall/[sup]1

Click the Run now button
Click Run in Internet Explorer or download then open MicrosoftFixit.ProgramInstallUninstall.RNP.Run.exe[sup]1

Click Accept in the license agreement
Follow the provided instructions to select and uninstall the particular application

When uninstalling Garmin Express select:

Garmin Express
Garmin Express Tray
Elevated Installer
Garmin Update Services (skip if not present)
ANT Drivers Installer x64

This program will need to be run again for each item on the list to be uninstalled. Once you have uninstalled Garmin Express, try installing the latest version of Express here: http://download.garmin.com/omt/express/B/GarminExpressInstaller.exe

[sup]1[/sup]This software is third-party and not created by Garmin. The software is licensed and created by Microsoft.

Jason

0 Former Member over 10 years ago

Thanks. I'll give this a try. Appreciate your help. Unfortunately, the link to microsoft doesn't work. Anything else to try? I already tried the MicrosoftFixIt program. It didn't find anything to fix.

0 Former Member over 10 years ago

I am running Windows 7, 64 bit. I have Garmin Express v3.2.27.0 on my PC. It will not run and I cannot uninstall it. I also cannot install the newest version from Garmin's website. I get the same error message when I try to install or uninstall.

It is: Service 'Garmin Core Update Service' (Garmin Core Update Service) failed to start. Verify that you have sufficient privileges to start system services.

I am the only user of my PC and am also the Administrator. Can you help me?

How are you trying to uninstall GE? Detail the steps for us please.

0 Former Member over 10 years ago

Control Panel, Programs, Select Garmin Express, Uninstall.

When I do this it tries to install the program instead of uninstalling it. It then stops the installation and tells me I need to verify that I have privileges.

I get the same message when I try to install the latest version of Garmin Express.

0 EXPRESSCUSTOMERCARE over 10 years ago

rmorin49

I tested the Microsoft page and it is working for me. Try the direct link to the download: http://go.microsoft.com/?linkid=9779673 . There are many Microsoft Fix it tools. This one will give you a list of applications and allow you to uninstall them using the instructions that I provided in my last post.

If you are getting the error that the Core Update Service can't be started, also make sure that Administrators have full read/write access to C:\ProgramData\Garmin and all sub-folders.

Jason