7.27 and Vivosmart 4

4411990 2 days ago

7.27 broke the ability to sync Vivosmart 4 via USB to Express on W10.
I have 2 family members that do not use cell phones, so no Connect mobile app, they use GE.
The other family member uses Connect mobile which syncs as usual.

GE shows it is syncing, BUT if you go into Connect web, nothing has synced that is on the device.
This has been since they updated to 7.27, 8-10 days ago. Also you can't see the VS4 folders, but it charges.
I backleveled to 7.26 and everything works. Folders upen and devices actually sync.

0 Krzemien 1 day ago

Good find - same here with my wife's Vivosmart 4 as well - sync to Garmin Connect stopped from the moment v7.27 has been released.

Interestingly, I spotted that I'm being notified by GE/Windows that it successfully synced to 'Garmin Arya v5.40' instead of 'Vivosmart 4' as it used to be in the past - so I gather something's not quite right within recent GE release.

My Epix watch syncs correctly though.

0 4411990 1 day ago in reply to Krzemien

Yes, I seen that "Arya" but I figured it was some secret code like the hexadecimal number after the GE verson number..

All my other devices function correctly, even the old Edge 500 that is older than the VS4.... Now I just have to remember NOT to click on the prompt to update GE that always comes up when I use it.

0 Krzemien 1 day ago in reply to 4411990

...needless to add that sync via Bluetooth & phone / Connect app does work correctly.

0 4411990 1 day ago in reply to Krzemien

Yep, as I stated in the first post.

I hope they don't kill the VS4, my 3 people hate the VS5 (it got bigger and lost the Baro sensor).