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Connecting gps to Garmin Express turns off WiFi on the PC

1633014
8 months ago

Every time I try to use Garmin Express it stops the WiFi on my computer.

It’s been like this ever since I bought it. 
any ideas please?

  • 0 8 months ago

    Tell us about your PC (desktop or laptop and operating system, Windows 10, 11 or what?) and what Garmin device you are using.

  • 0 8 months ago in reply to JohnfromPA

    Hi John. It's a desktop windows 10 I think. Trying to connect GPS Garmin 66.  Its Never happend with anything else. Just constantly with the Garmin device. 

  • 0 8 months ago in reply to 1633014

    You might want to review the video at the link below.  In particular early on in the video content the narrator states that when connected to your PC (with a cable) you will not be able to do updates wirelessly.  So the question is does the Wi-Fi stop on your PC, or does it just make the nuvi 66 unresponsive to Wi-Fi?

    nuvi 66 configure wifi

  • 0 8 months ago in reply to JohnfromPA

    Thank you I will look at the video. When I connect the device to my computer it disconnects the WiFi on my pc.

  • 0 8 months ago in reply to 1633014

    I watched the video. I have tried several times to update wirelessly with my device not connected at my computer (but connected to a power source).. After an hour or so of updates doing their thing, the device says they were unsuccessful and to use Garmin Express. And I am back to connecting it to my PC and it disabling the WiFi on the PC. I'm stuck in an unsuccessful loop!

  • 0 8 months ago in reply to 1633014

    Try using the Internet Connections troubleshooter. 

    Select Start > Settings > Update & Security > Select "Troubleshoot" (left edge of screen) > Select "Additional troubleshooters" > Run the "Internet Connections" troubleshooter (usually at the top of the screen.

    When the troubleshooter is finished running, it's a good idea to restart your device.

  • 0 8 months ago in reply to JohnfromPA

    Great idea, I have done it several times over the last year trying to get to the bottom of the strange issue. It doesn't stop my Garmin device disabling the pc WiFi. 

  • 0 8 months ago in reply to 1633014

    Since this is a desktop PC, is there any good reason why you cannot try a physical Ethernet cable to connect the PC to the internet?

  • 0 8 months ago in reply to Scillonian

    I agree with using an ethernet cable instead of wi-fi if possible.  If not, try connecting the Garmin to a different USB port.  If the wi-fi relies on a USB wi-fi adapter and you only have two USB ports, swap which ports the two devices are plugged into.  If there are more than two ports, test different combinations of ports.

  • 0 8 months ago in reply to Scillonian

    It will be interesting to hear the response from the OP but there conceivably may be a physical limitation that prevents the use of an Ethernet cable.  I for instance have a friend that relocated his "home office" to a larger room during the pandemic and I helped set up WiFi (Verizon) as opposed to him doing costly modification to his former wiring.