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Garmin Express / Nothing "Express" about it... Super Slow

stevef48
over 2 years ago

It has been a couple of years since I asked this question and Garmin still haven’t answered it to my satisfaction. All that has happened is that the original question is now locked.

Garmin Express was slowly updating my brand new Etrex 22x micro SD card, then with 2 hours 24 minutes to go it suddenly slowed from 3.4 mb/s to 406 kb/s. It has since crept up to 507.7 kb/s and still has 5 hours 2 minutes to go.

Garmin please accept that Express is faulty and do something about it, continuing to fob us off with excuses is an abuse of your monopoly!

Still frustrated,

Steve

  • 0 over 2 years ago in reply to 1997409

    There are bogus cards in the marketplace, especially on eBay and even on Amazon and occasionally damage occurs.  You might want to test the actual card instead of relying on the "nameplate" information.  One utility is at https://www.softpedia.com/get/System/System-Miscellaneous/H2testw.shtml

  • 0 over 2 years ago in reply to JohnfromPA

    Seriously? That's your answer - I have a bogus SD Card? Firstly, how, in any way, would having a bogus SD Card affect my download speed to that extent? Download speed starts off at 12 Mb/s, after 2 minutes it's at 400KB/s and over the next 20 minutes slows to 100 KB/s then to 40 KB/s. (I know this because after 5 hours, the installation of the map failed and I just had to start again. Fun, eh?) Secondly, I did test the card, tested at 17.4 MB/s write speed.

  • 0 over 2 years ago in reply to 1997409

    “Seriously?  That’s your answer - I have a bogus SD Card”

    Hey dude I’m just trying to rule out possibilities.  But since the majority of us don’t have any issues, do your own diagnostics.  

  • 0 over 2 years ago in reply to 1997409

    I'll start by saying I know nothing about the Etrex 22x as I'm using a Montana.  When I update maps I use GE to download the map data to my PC first and then use MapInstall via Basecamp.to install the map on the device. Downloading to the PC seem to take a reasonable amount of time, never multiple hours.  Install from the PC to the device takes some time as it builds the data then transfers, again not multiple hours.

    Is it possible that the direct download to a device is causing the problem? Can GE download to the PC if it sees that an Etrex 22x is connected?

    Just a thought.

  • 0 over 2 years ago in reply to DaveA_

    I've posted this in the other thread you started, which I'll now close as having 2 running on the same topic isn't helpful.

    My CN EU map always updates in around 30 minutes, that's using Win10 with a maximum ISP download speed of 110Mbps. If it's taking longer for you then it's more likely the issue is with your system somewhere. Try the steps in this FAQ and if that doesn't help contact Product Support 

    support.garmin.com/.../

  • 0 over 2 years ago in reply to SUSSAMB

    I spent several more hours trying to download. I then contacted support and they were not able to provide an more insight other than to say that some of Garmin's servers sometimes have issues where they will stop downloading. Interesting. All I could do was to delete Garmin Express, restart my computer and try again and hopefully not get a server experiencing problems. After 3 Garmin Express re-installations, 11 download attempts and almost 9 hours, I was finally able to link to a server which could download and install the entire map. The successful final attempt took about 30 minutes. Nothing else was changed in my own hardware or software other than reloading Express.

  • 0 over 2 years ago

    I just carried out an experiment, copying a 50mb file to the eTrex 22x internal storage 538kb/s 1 min 35 secs; copying the same file to Micro SD in eTrex 607kb/s 1 min 25 secs. Copying the file to the Micro SD card in a usb 3 card reader was too quick to measure; a 250 mb file took .47 sec.

    It would therefore appear that the bottleneck is the USB connection between my laptop and the Garmin devices. The etrex is one of three that take ages to update maps.

    I also tried cloning the etrex to a micro SD card and using Garmin Express to reload the maps. That worked and took about 15 minutes, if the eTrex 22x accepts the maps that appears to be the way to go.   

  • 0 over 2 years ago in reply to stevef48

    Great. As this appears solved for both of you on this thread I'm now going to close it.