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Garmin Express unable to install Australia and New Zealand Cyclops Safety Cameras subscription

I purchased the above subscription and haven't been able to install using Garmin Express connected to my Garmin DriveAssist 51

I have no problems updating Garmin Express software and my security and virus applications allow Garmin Express full access.

I have uninstalled and reinstalled the Garmin Express software twice and followed a few suggestion, none of which have worked

I get errors as attached.

I've tried installing directly from the Garmin device but no subscription shows up for installation.

I operate Windows11 fully updated and Norton 360

0 6859723 over 1 year ago in reply to DaveG

Then purchased for nothing

0 6859723 over 1 year ago in reply to DaveG

Email to them?

0 seilogramp over 1 year ago in reply to 6859723

6859723 said:
Email to them?

That's one of several methods. Contact them starting from the Garmin Support Center. Suggest chat or call, depends on availability based on time of day and your location. Alternatively, you can email [email protected].