Sometimes, but not today, after a lot of attempts it opens regularly.
Usually I report the crash, but, just to be sure I'll add here the last one: express.exe.3940.zip
Sometimes, but not today, after a lot of attempts it opens regularly.
Usually I report the crash, but, just to be sure I'll add here the last one: express.exe.3940.zip
Well, new version this morning: 7.9.0.0... and... everything OK
Patience is the highest virtue
Thanks Garmin
Delete the current version and install the latest version directly from Garmin, see if that helps
Thanks SUSSAMB, I did it today (I was abroad until now):
Appending the dump
Please help me
Btw is it possible…
Thanks SUSSAMB, I did it today (I was abroad until now):
Appending the dump
Please help me
Btw is it possible to copy the data in the unit folder to the Garmin Connect site to view the results? (Question due to the impossibility to start Express...)express.exe.5756.zip
I also tried to run as an admin, but the result is exactly he same.
Adding a dump... express.exe.3728.dmp.zip
The analysis of the dump file suggest express.exe is crashing with 0xc0000006 STATUS_IN_PAGE_ERROR.
There are many root causes for this error but corruption of some of the Windows system files is most likely in my experience.
0:008> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** WARNING: Unable to verify checksum for WindowsBase.ni.dll *** WARNING: Unable to verify checksum for PresentationFramework.ni.dll *** WARNING: Unable to verify checksum for System.Runtime.Remoting.ni.dll *** WARNING: Unable to verify checksum for System.Windows.Forms.ni.dll *** WARNING: Unable to verify checksum for System.Management.ni.dll *** WARNING: Unable to verify timestamp for nvumdshim.dll KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 112515 Key : Analysis.DebugAnalysisManager Value: Create Key : Analysis.Elapsed.mSec Value: 306609 Key : Analysis.Init.CPU.mSec Value: 796 Key : Analysis.Init.Elapsed.mSec Value: 273558 Key : Analysis.Memory.CommitPeak.Mb Value: 353 Key : CLR.BuiltBy Value: NET48REL1LAST_C Key : CLR.Engine Value: CLR Key : CLR.Version Value: 4.8.4400.0 Key : Timeline.Process.Start.DeltaSec Value: 41 Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1 Key : WER.Process.Version Value: 7.8.1.0 NTGLOBALFLAG: 0 PROCESS_BAM_CURRENT_THROTTLED: 0 PROCESS_BAM_PREVIOUS_THROTTLED: 0 APPLICATION_VERIFIER_FLAGS: 0 CONTEXT: (.ecxr) eax=077ef51c ebx=077ef5f8 ecx=05a0ec78 edx=05a12f34 esi=05a0ec78 edi=077ef524 eip=6c683e35 esp=077ef508 ebp=077ef540 iopl=0 nv up ei pl nz na po nc cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 System_ni+0x663e35: 6c683e35 ff1520ff126c call dword ptr [System_ni+0x10ff20 (6c12ff20)] ds:002b:6c12ff20=???????? Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 6c683e35 (System_ni+0x00663e35) ExceptionCode: c0000006 (In-page I/O error) ExceptionFlags: 00000000 NumberParameters: 3 Parameter[0]: 00000000 Parameter[1]: 6c12ff20 Parameter[2]: c000009c Inpage operation failed at 6c12ff20, due to I/O error c000009c PROCESS_NAME: express.exe ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD] ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x. EXCEPTION_CODE_STR: c0000006 EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 6c12ff20 EXCEPTION_PARAMETER3: c000009c DETOURED_IMAGE: 1 FAULTING_THREAD: ffffffff STACK_TEXT: 00000000 00000000 hardware_disk!Unknown+0x0 STACK_COMMAND: ** Pseudo Context ** ManagedPseudo ** Value: ffffffff ** ; kb SYMBOL_NAME: hardware_disk!Unknown MODULE_NAME: hardware_disk IMAGE_NAME: hardware_disk FAILURE_BUCKET_ID: IN_PAGE_ERROR_c000009c_c0000006_hardware_disk!Unknown OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x86 OSNAME: Windows 10 FAILURE_ID_HASH: {ea62a297-497b-7186-6930-07689f01e67d} Followup: MachineOwner ---------
Thank you so much Scillonian, but unfortunately I got no Win System File Corruption:
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
May be all this begun after a Windows Update, but GE has been the only software affected.
Fortunately the manual upload went perfectly, but I would strongly like to solve this problem: first time after years of use...
Are all Windows updates installed?
Possibly not as the crash dump indicates you are running Windows 10 version 20H2 (build 19042) while the current release version is Windows 10 version 21H1 (build 19043).
Do you have Visual Studio installed? Do you have any third-party anti-malware software installed?
These can be another cause of this error code.
Have you run DISM.exe and CHKDSK.exe to check and repair Windows?
From an 'Administrator' command prompt:
DISM.exe /Online /Cleanup-image /Restorehealth
chkdsk C: /f /r /x
Thanks again Scillonian!
All Windows updates are installed. Not the optional ones, like 21H1 because of some driver. But remember that this version worked perfectly with version 7.7 and previous ones.
Visual studio is installed, only windows anti-malware is installed and disks are checked and optimized regularly.
Does 7.7 still work if you install it?