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Can't Install Garmin Express 7.1.4 on Windows 10 20H2

Former Member over 4 years ago

Garmin Express has been installed and working on my PC for years. I purchased a Forerunner 245 and wanted to download any new firmware updates so connected the watch to my PC. The app suggested I update to the latest version and I downloaded and tried to install it. I received the following error:

I rebooted and tried again. Same problem.

I've tried the suggested fixes and nothing seems to work.

Any ideas?

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Former Member over 4 years ago +2 verified

I have resolved this issue. Even though I could create, edit, and delete files and folders in the C:\ProgramData\Microsoft\Windows folder and it's child folders it seems the Garmin install program was…
Scillonian over 4 years ago in reply to seilogramp +1

seilogramp said:
I'm leaning towards either an admin rights issue

I can duplicate this error message by corrupting the security permissions for the 'C:\ProgramData\Microsoft\Windows' folder so that…

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0 kdub2051 over 4 years ago

7.1.4 fails to install on my laptop, but worked as advertised on my desktop, both running Windows 10 with latest updates. On the laptop the install hangs up at the "Installing Netx472Redist" for a minute and then the "Install Failed: windows pops up.

0 seilogramp over 4 years ago in reply to kdub2051

kdub2051 said:
On the laptop the install hangs up at the "Installing Netx472Redist"

Likely a reference to Microsoft .NET Framework 4.7.2.

Microsoft .NET Framework Error While Installing or Using a Garmin Application | Garmin Support

0 Former Member over 4 years ago

I have resolved this issue. Even though I could create, edit, and delete files and folders in the C:\ProgramData\Microsoft\Windows folder and it's child folders it seems the Garmin install program was looking for specific permissions. Garmin Express installed correctly on another PC so I decided to duplicate the permissions from C:\ProgramData\Microsoft\Windows folder and it's child folders from that PC to the problem PC. There were differences. Making those changes allowed Garmin Express to be installed without issue. Thanks to those who suggested it was a rights issue.