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Sorry we're having a problem communicating with our servers

Keep getting this message after nupdating garming express, please issue a fix, as i need this to work by the weekend "Sorry we're having a problem communicating with our servers"

  • I'm getting this issue on my 645 (non Music variant) but not on an old 220 or new 45S

  • Former Member
    0 Former Member over 5 years ago

    Getting same error when trying to download the hydration app for a vivoactive 3 now

  • Former Member
    0 Former Member over 4 years ago

    Garmin Express is giving me same error when I check for updates for my nuvi 50 (windows 10).  Also, I can't access garmin.com with Google Chrome or Microsoft Edge as I get "Your connection isn't private" "NET::ERR_CERT_AUTHORITY_INVALID".

  • This topic was raised 6 months ago, and people are still replying with the same issue as of 17 days ago.

    Has anyone from Garmin even acknowledged this issue? Are they going to bother looking into it and fixing it?

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    I tried again today and it looks like everything is back to normal.  I got the Garmin Express 7.1.2.0 update and no longer get the unable to connect to server error.  I can also access this forum with Google Chrome and Microsoft Edge again.

  • I am still having this issue. Started around when Garmin suffered the cyber attack/outage and never went away. Have updated Garmin Express to latest version just now.

  • Former Member
    0 Former Member over 4 years ago in reply to thr4

    me too! sometimes I can't synch, then a few days later I can...put in new battery after the outage awhile back