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Sorry we're having a problem communicating with our servers

Keep getting this message after nupdating garming express, please issue a fix, as i need this to work by the weekend "Sorry we're having a problem communicating with our servers"

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Former Member over 5 years ago +1

My Edge 25 and vivosmart HR units get this message. My zumo 660 works fine. Perplexed! Software updated with 7.0.1.0 version. Perplexed.

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0 kingdave82 over 5 years ago

I'm getting this issue on my 645 (non Music variant) but not on an old 220 or new 45S

0 Former Member over 5 years ago

Getting same error when trying to download the hydration app for a vivoactive 3 now

0 Former Member over 5 years ago

Garmin Express is giving me same error when I check for updates for my nuvi 50 (windows 10). Also, I can't access garmin.com with Google Chrome or Microsoft Edge as I get "Your connection isn't private" "NET::ERR_CERT_AUTHORITY_INVALID".

0 kingdave82 over 5 years ago

This topic was raised 6 months ago, and people are still replying with the same issue as of 17 days ago.

Has anyone from Garmin even acknowledged this issue? Are they going to bother looking into it and fixing it?

0 Former Member over 5 years ago in reply to Former Member

I tried again today and it looks like everything is back to normal. I got the Garmin Express 7.1.2.0 update and no longer get the unable to connect to server error. I can also access this forum with Google Chrome and Microsoft Edge again.

0 thr4 over 5 years ago

I am still having this issue. Started around when Garmin suffered the cyber attack/outage and never went away. Have updated Garmin Express to latest version just now.

0 Former Member over 5 years ago in reply to thr4

me too! sometimes I can't synch, then a few days later I can...put in new battery after the outage awhile back