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Garmin Express v6.15 empty display

Former Member over 5 years ago

Express is starting, but its display is empty. Nothing inside, no button, no text.

I tried to uninstall and reinstall, reboot ... No effect, allways empty display.

Does somebody know why?

0 SUSSAMB over 5 years ago

Nope, works perfectly for me.

Try using the Microsoft Utility to completely uninstall Garmin Express. This software is third-party and not created by Garmin. The software is licensed and created by Microsoft.

support.microsoft.com/.../fix-problems-that-block-programs-from-being-installed-or-removed

When uninstalling Garmin Express select as necessary:

Garmin Express
Garmin Express Tray
Elevated Installer
Garmin Update Services (skip if not present)
ANT Drivers Installer x64

Then install Garmin Express directly from http://download.garmin.com/omt/express/B/GarminExpressInstaller.exe

0 Former Member over 5 years ago in reply to SUSSAMB

Hi Sussamb!

Thanks for advice.

There is something new:

After a long-long while (more than 20 minutes) Express displays the "add device" button but no way to detect any Device (I have 3 GPS connected and recognized by windows10 _ Nuvi 2995_ Edge 705_Oregon 700). I am still trying...

This software seems to be a piece of bullshit!

0 Former Member over 5 years ago in reply to Former Member

More over,

The 3 devices were perfectly recognized by previous versions of express.

This issue came with the 6.15 version.

Of course, I uninstalled Exoress with microsoft utility, plus reboot... No success.

0 SUSSAMB over 5 years ago in reply to Former Member

Then you'll need to call Garmin, it's working fine for me so something is possibly wrong in your system.

0 Former Member over 5 years ago in reply to SUSSAMB

You are right.

Thanks

0 Former Member over 5 years ago in reply to Former Member

hi! last news:

the slowest software in the world is on the way to have re-registered my 3 GPS! This process is boring due to the fact it was already done for years and it is more than slow.

This software is ridiculous.

0 SUSSAMB over 5 years ago in reply to Former Member

Clearly there is an issue with your system, I've never had to re-register a GPS after an update. At least though you have it running but why yours is slow is a mystery.

0 Former Member over 5 years ago in reply to SUSSAMB

Yes mystery!

I have put a question to garmin support about the slowness. From my side, my config is quite powerfull and running pretty fast. This is something else...

0 marcossaad_ over 5 years ago in reply to Former Member

I'm having the almost the same issue.

GE display starts empty (blank) and takes a few time (3/4 minutes) do show my watch and it taking a lifetime to perform the regular sync even without any map or software update being downloaded.

0 marcossaad_ over 5 years ago in reply to SUSSAMB

Hi,

I've tried this uninstall tool but no success. Still same problems, empty display for 3 minutes then 2 minutes till getting the green light (I know it was connect sooner because the automatically opening of the folder) and then more 5 minutes with bar moving or stopped at the end synchronizing and then verifying till the end. No fw or sw or map updates performed.

I got some screen shoots. The last one says I was updated as for 10:02 but in fact it ended 10:07