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Playlist on vivoactive 3 music that can not be deleted

landcruisinglife over 6 years ago

My vivoactive 3 music shows a playlist that garmin express does not show.

I can not delete the playlist.

This is on windows 10 with express version 6.14.1.0.

Top Replies

SUSSAMB over 5 years ago in reply to MaxR6 +2

This is mainly a user to user forum, you'd be better calling Product Support to get help with this issue.
seilogramp over 5 years ago in reply to 976flo +1

Regarding the vivoactive 3 music, not seeing a fix for this other than doing a hard/factory reset of the device (removes all data and user settings). Make sure you've synced all history and make note of…

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0 Former Member over 5 years ago in reply to landcruisinglife

I have a similar issue. It would be pleasant if Garmin would address it.

0 landcruisinglife over 5 years ago

I gave up and reset my watch.

It was a PITA but it did cleanup the playlists.

I have successfully placed and removed two playlists with the Garmin Express Windows 10 App.

Be advised that when you delete the playlist with the Garmin Express App. you only delete the playlist and not the songs referenced in the playlist. Cleanup the files in the play list can be a challenge. Some of them will be easy to find by artist or album or even song but others will be in a directory named "Unknown" or have strange names that are meaningless or at best hard to decipher.

0 MaxR6 over 5 years ago in reply to landcruisinglife

landcruisinglife said:
I gave up and reset my watch.

This is evidence of the GARMIN-Support incapacity. Shameful.

0 SUSSAMB over 5 years ago in reply to MaxR6

This is mainly a user to user forum, you'd be better calling Product Support to get help with this issue.

0 MaxR6 over 5 years ago in reply to SUSSAMB

SUSSAMB said:
you'd be better calling Product Support

Your know-it-all contribution is completely unnecessary and has nobody helped here.
The call to GARMIN product "support" has already been send for weeks.
but the product "support" did not respond. And now?