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2019 update pulled ? Honda Civic built in

Former Member
Former Member
A (long overdue) 2019 map update for my 2017 Honda Civic was flagged yesterday in Express 6.10 which I tried numerous times only for it to fail at 49% - the s/w read my USB key and started to update before crashing. Tried everything. Elsewhere we're told it must only be a 16GB USB key, no more no less, or try different brands of key, none of which I quite believe. The xml file was written to it and as far as I see there are no issues with the USB in the car. Eventually I found how to read the log files which seem to point to network SSL/ TLS problems. Now Express s/w shows how the 2019 update has been pulled altogether and we're back to 2018 v3.33. Is it always this bad?
  • Former Member
    0 Former Member over 6 years ago
    It was definitely the update that caused it the unit was fine before the update in December within a day of the 2019 map update Garmin reverted back to the 2018 and then rereleased it again early January when I connect the usb to my iMac it says the map can’t be downloaded as I have only got 37kb storage but nav system shows I have 1.2GB Available you would think it would be easy to fix but Garmin can’t seem to fix it .
  • If a mac is involved then I suspect the issue could be the fact the trash hasn't been emptied.
  • Former Member
    0 Former Member over 6 years ago
    The trash has been emptied also did a full Garmin Express removal and reinstall still the same