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garmin cyclops safety cameras install error

Former Member over 7 years ago

trying to install Cyclops safety cameras Europe ( just purchased yesterday), but it will not work. see screen shot

any help would be great. ciq.forums.garmin.com/.../1228500.png

0 SUSSAMB over 7 years ago

Call Garmin as they will need to resolve this, sounds like an account issue

0 Krzemien over 7 years ago

Indeed, had the same issue and Support will resolve it for you.

It's most likely the clash between the generic files supplied with the unit and the new ones that you just purchased - but I forget details.

Also, make sure your Garmin Express is fully up to date as versions preceding v5.5.0.0 struggled at this stage as well.

0 Former Member over 7 years ago

I have the same issue they asked me to reset dash cam but no luck with that. Still error? Any news?

0 SUSSAMB over 7 years ago

Call them back

0 Former Member over 5 years ago

I got the same message on my windows pc. It won’t work on my Mac book as well. What’s wrong with is file? I’ve paid $39.00 for it! Today’s date is 11-1-2020! Still not fixed!

0 SUSSAMB over 5 years ago in reply to Former Member

If it's not working for you call product support, Express installs Cyclops camera files without issue these days.