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Unable to send workout to fenix3

Former Member over 9 years ago

Hi,

I cannot send workouts to my fenix3 anymore. I am using Windows10 x64, Garmin Express 4.1.23.0. The watch is connected using the USB cable.

Here's what I'm doing:

Go to connect.garmin.com
Create a new workout
From inside the workout editor, click on "Send to Device"
Garmin Express shows the "Syncing..." progress bar
Garmin Express finishes with the green "Sync complete!" message
Afterwards, when going to "my workouts" on the watch, the workout is not there.

What can I do to fix this?

Thx and best
Jan

0 EXPRESSCUSTOMERCARE over 9 years ago

narfzort3000

I just tested this on a fenix 3 and it worked, my workout is in workouts on the device and ready to start. Does this happen on all your workouts or just the new one you created? Are there any special characters in the name of your workout? What about if you create a new basic workout? Does that one transfer?

You may also want to update to the latest Garmin Express. Version 4.1.24.0 was released yesterday.

Lisa