Basecamp won't load on Windows 7

Yes, I've tried installing as Admin .. still get the same results. I'm tempted to go into the registry to see if I can change the temp dir from \. to something that the system will recognize but for the time being I just run the installer when I want to access my maps.

Your problem is strange indeed. I will be honest and say that we have not seen reports of this specific issue before. If the registry change works for you, great, but I can't recommend that unless you are sure you know what you are doing (keep in mind I don't know you and your level of tech-foo :) ).

If you decide to do that, let me know if that works for you. In the meantime I will do a little more research to figure out what is happening.

Thanks!

Your anti virus program may block .exe from executing from the users \local\Temp\ folders. Suspend your anit virus program and try the install then enable your anti virus program after.

Just wondering if you ever found a solution to this problem?

I'm trying to install Base Camp for the first time and downloaded 4.4.2 from the Garmin website, and it seemed to install OK, but after closing it down and then restarting I get the message "Basecamp needs read & write access to a system provided temporary directory. The path returned by Windows is C:\users\Mike\Appdata\local\Temp\."
I have tried uninstalling and deleting the Base Camp directory, and then downloading and re-installing again, but same thing happens. Interestingly, after uninstalling and re-installing, Base Camp kept the Route I had set up, so I can at least use the program but have to install it each time I want to use it.

Is there any progress on this?
I'm getting the same error message. I'm also able to access BC once after re-installing, but then get the error message as per above.
Using fully updated Win7/64 and Zumo 220 with BC 4.4.7.

I would start by opening a command prompt window and entering ECHO %TEMP%, just to make sure everything is correct in that area. The path should have no slash or dot at the end of the string.

Thanks, I'm at work at the moment, I'll give it a go.
Out of interest what does ECHO %TEMP% do?

...Out of interest what does ECHO %TEMP% do?

It commands the operating system to return a string showing the exact temp path. Once you know what the system understands the temp path to be you can then check if the path exists and you have full access to it, and also check if it is identical to the one BC thinks it is.

Do you have read & write access to that directory? (right click -> properties will tell you)

Do you have read & write access to that directory? (right click -> properties will tell you)

I've done a bit or hunting around the web with this in mind, and it looks like I've finally found a fix, of sorts...
I've disabled UAC, which seems to allow BC to launch.
So I'm guessing there's something about read/write permissions, that has prevented BC launching. Odd that nothing else has been affected.
Many thanks for your help and suggestions!