BaseCamp 4.3.2 is Now Available

What is long Startup

Loaded on two ASUS 1015 Windows 8.1 32Bit 4.2.5 works great on both,loaded 4.3.2 works great on one, the other installs/loads does a quick screen splash then just sits there never gets to the Logo screen. ALSO there is no software update tab as on 4.2.5

I was in same boat. as suggested in earlier post, I uninstalled basecamp completely (from control panel), then rebooted, then installed basecamp. Am now up and running - with all of the custom routes i had before. whew!:o

Went same route and de-installed v4.2 and installed fresh v4.3.2. That worked. My v4.2 database (32MB) took about 2hrs to re-initialize on 4.3.2 startup. Also had to re-configuration my personal options (e.g., toolbars, pane layout, etc).

thanks for the help

dale

Still no joy-- One Asus works fine with 425/432/433 other just hangs with 432 and the new 433 fine with 425. It loads basecamp (shows in task manager) then does the fast splash screen box then just sits there --no Basecamp logo screen then (is no longer in task manager)let it run for four hours yesterday 4.3.2 -- trying the new 4.3.3 now so far the same thing.

Did uninstall/Program File/CC et all same .431/432/433 install will not load Basecamp-- Drops out of Task Manager after 2-3 minutes. 412/425 work fine. Both Asus boxes are identical except for display drivers -- been working the same for five years on Garmin products.

Ensure Windows Installer is up to date http://www.microsoft.com/en-us/download/details.aspx?id=8483

Windows 8.1 32 bit installer listed above for older windows

Event Viewer Error LOG

Windows 8.1 32 bit installer listed above for older windows

Two red ERRORS Event Viewer--if you or someone can help-hopefully GARMIN MONITORS this site


The REVO Uninstaller is no joy--not an uninstaller for beginners. I feel it is in the Graphics--
ASUS B Intel(R)Graphics Media Accelerator 3150(Microsoft Corporations WDDM 1.0 3/11/2013 Ver 8.15.10.2697 Res 1024x600.
Asus A NVIDIA 9/1/2013 Ver 9.18.13.2702 Res 1024x600
Since ASUS A and ASUS B worked fine (up to and including 425) .
ASUS A Fine using all up including 433
ASUS B no joy on 431/432/433-reinstall 425 all ok.
From 425 to the 431/432/433 a lot of changes in the Displays, they may not or have changed items for displays less than 1024x768 or some drivers working with it.
I will purge event viewer then try to reinstall 433 and post any info.

This is the Event Viewer ERROR LOG

Event 1000 Application error
BaseCamp.exe
4.3.3.0
538fbb9d
ig4dev32.dll
8.14.10.2230
4cc50166
c0000005
0000d0af
dc8
01cf82a4e57c760e
C:\Program Files\Garmin\BaseCamp\BaseCamp.exe
C:\WINDOWS\SYSTEM32\ig4dev32.dll
2b5653d2-ee98-11e3-b1b7-bcaec5d1dc4e


Event xmlns="schemas.microsoft.com/.../event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-07T23:05:09.000000000Z" />
<EventRecordID>69167</EventRecordID>
<Channel>Application</Channel>
<Computer>BogusB</Computer>
<Security />
</System>
- <EventData>
<Data>BaseCamp.exe</Data>
<Data>4.3.3.0</Data>
<Data>538fbb9d</Data>
<Data>ig4dev32.dll</Data>
<Data>8.14.10.2230</Data>
<Data>4cc50166</Data>
<Data>c0000005</Data>
<Data>0000d0af</Data>
<Data>dc8</Data>
<Data>01cf82a4e57c760e</Data>
<Data>C:\Program Files\Garmin\BaseCamp\BaseCamp.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ig4dev32.dll</Data>
<Data>2b5653d2-ee98-11e3-b1b7-bcaec5d1dc4e</Data>
<Data />
<Data />
</EventData>
</Event>

EventData>1026 .NET Runtime

Application: BaseCamp.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException Stack: at <Module>.wglCreateContext(HDC__*) at bc.MapView3d_t.PixelFormatInit() at bc.MapView3d_t..ctor() at bc.MainForm_t.InitializeComponent() at bc.MainForm_t..ctor(bc.CommandLineInfo_t) at <Module>.main(System.String[]) at <Module>.mainCRTStartupStrArray(System.String[])


<Event xmlns="schemas.microsoft.com/.../event">
- <System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-07T23:05:08.000000000Z" />
<EventRecordID>69166</EventRecordID>
<Channel>Application</Channel>
<Computer>BogusB</Computer>
<Security />
</System>
- <EventData>
<Data>Application: BaseCamp.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException Stack: at <Module>.wglCreateContext(HDC__*) at bc.MapView3d_t.PixelFormatInit() at bc.MapView3d_t..ctor() at bc.MainForm_t.InitializeComponent() at bc.MainForm_t..ctor(bc.CommandLineInfo_t) at <Module>.main(System.String[]) at <Module>.mainCRTStartupStrArray(System.String[])</Data>
</EventData>
</Event>



Log Name: Application
Source: Application Error
Date: 6/7/2014 7:05:09 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BogusB
Description:
Faulting application name: BaseCamp.exe, version: 4.3.3.0, time stamp: 0x538fbb9d
Faulting module name: ig4dev32.dll, version: 8.14.10.2230, time stamp: 0x4cc50166
Exception code: 0xc0000005
Fault offset: 0x0000d0af
Faulting process id: 0xdc8
Faulting application start time: 0x01cf82a4e57c760e
Faulting application path: C:\Program Files\Garmin\BaseCamp\BaseCamp.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ig4dev32.dll
Report Id: 2b5653d2-ee98-11e3-b1b7-bcaec5d1dc4e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-07T23:05:09.000000000Z" />
<EventRecordID>69167</EventRecordID>
<Channel>Application</Channel>
<Computer>BogusB</Computer>
<Security />
</System>
<EventData>
<Data>BaseCamp.exe</Data>
<Data>4.3.3.0</Data>
<Data>538fbb9d</Data>
<Data>ig4dev32.dll</Data>
<Data>8.14.10.2230</Data>
<Data>4cc50166</Data>
<Data>c0000005</Data>
<Data>0000d0af</Data>
<Data>dc8</Data>
<Data>01cf82a4e57c760e</Data>
<Data>C:\Program Files\Garmin\BaseCamp\BaseCamp.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ig4dev32.dll</Data>
<Data>2b5653d2-ee98-11e3-b1b7-bcaec5d1dc4e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>


Log Name: Application
Source: .NET Runtime
Date: 6/7/2014 7:05:08 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: BogusB
Description:
Application: BaseCamp.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at <Module>.wglCreateContext(HDC__*)
at bc.MapView3d_t.PixelFormatInit()
at bc.MapView3d_t..ctor()
at bc.MainForm_t.InitializeComponent()
at bc.MainForm_t..ctor(bc.CommandLineInfo_t)
at <Module>.main(System.String[])
at <Module>.mainCRTStartupStrArray(System.String[])

Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-07T23:05:08.000000000Z" />
<EventRecordID>69166</EventRecordID>
<Channel>Application</Channel>
<Computer>BogusB</Computer>
<Security />
</System>
<EventData>
<Data>Application: BaseCamp.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at &lt;Module&gt;.wglCreateContext(HDC__*)
at bc.MapView3d_t.PixelFormatInit()
at bc.MapView3d_t..ctor()
at bc.MainForm_t.InitializeComponent()
at bc.MainForm_t..ctor(bc.CommandLineInfo_t)
at &lt;Module&gt;.main(System.String[])
at &lt;Module&gt;.mainCRTStartupStrArray(System.String[])
</Data>
</EventData>
</Event>

I can't seem to find the selection tool any more in the new version. Has it been hidden somewhere? How to I get it to show up?

It's not enabled by default. It can be enabled in View, Toolbars.