bc can't see device

Former Member
Former Member
Help, I have just bought a zumo350lm and installed bc and been playing getting to understand it all. I cannot get bc to see the zumo, can anyone help please?
thanks,
Paul
  • AFAIK Basecamp should work fine with your new zumo. Are you using the Garmin supplied cable to connect it to your PC? Is it connected directly to a USB port and not via a hub? Have you tried different USB ports?

    You also may need to wait awhile for it to appear, some PCs with Win7 seem to take a fair amount of time to index the Garmin drives before they appear in Windows Explorer. Until it does Basecamp won't see it.