Greetings,
Maybe I haven't dug deep enough, or I'm missing something, but please allow me to explain my issue and hopefully gain some insight into what I should be doing.
I'm running BaseCamp 4.1.1 on a Windows 7 machine. I started playing around with the "Routes" feature, in anticipation of a trip from FL to TN. After numerous trials and error, I got it laid out the way I want to take. I've used different ways to send it to my Nuvi 2555LMT. The normal "Send to Device", "Copy and paste" through BaseCamp, and "dragging" it to the device through BaseCamp. In all ways, it shows up on my GPS and I can view it through BaseCamp, as long as my GPS is connected to the computer.
The problem arises when I try to view it on the GPS. I understand that it should be visible through "Trip Planner", but I've never been able to find it. On initial turn on, I enter the "Trip Planner" and all I get is the spinning hourglass. Somewhere else, I read that meant that it was processing the route and to let it run. I've let it run in excess of 4 hours, with no change. I've even split the route into 2 segments, thinking an 800 mile route might be to large too process. No change. If I connect the GPS back to to the computer, I can see the routes are listed in "Internal Storage" on my device.
Is there something I need to do prior to initially sending my Routes?
Thank you.