BaseCamp 3.2.2 Issue - Lost Track Timestamps

Former Member
Former Member
Hello,

yesterday I found out that some of my tracks I recently edited using the split and join tools in BaseCamp 3.2.2 for Windows lost their timestamps. That is the track itself still has a correct date, but the individual track points do not have any date and/or time information anymore.

I managed to reproduce the issue as follows:

  • Start BaseCamp 3.2.2
  • Select a track, check that it has timestamps, and then use the split tool to split the track into two.
  • Immediately delete the automatically selected second half of the track that is usually named "Track".
  • Optional: The track properties of the remaining first half of the track still show the timestamps, although ...
  • Exit BaseCamp and then restart it.
  • The track properties of the remaining fist half of the track now show that the timestamps are gone.


EDIT: The issue persists after upgrading to BaseCamp 3.3.1 for Windows. I can reproduce the issue with it too.

It looks like the split tool has a bug where the resulting halves share some ID that is used during a track delete and causes some information (e.g. timestamps) to be deleted from the other half if one of both is deleted during a session.

Is there any chance that the BaseCamp database still contains the timestamps and that they could be recovered?

Kind regards, thanks in advance,
Jens
  • Former Member
    0 Former Member
    We have just become aware of this issue.

    We hope to have this fixed in BC 3.3.2.

    As to recovering your data. You might still have a backup.

    First, make a backup. File->Backup.
    Then browse to the '%APPDATA%\Garmin\BaseCamp\Database' folder (just copy/paste the path without quotes into Windows File Explorer and hit Enter), and check the '3.2' path. Make sure you have file extensions visible.

    There should be a AllData.gdb.bak and FolderData.gfi.bak file. Delete the AllData.gdb and FolderData.gfi and then rename the .bak files so they do not have the .bak extension.

    Then launch BaseCamp 3.2.2. If you don't have it installed anymore, you can still download it at Perry's archive: http://www.gawisp.com/perry/mapsource/BaseCamp_322.exe.

    I hope you are lucky and the .bak files still contain the track data.

    If that didn't help, restore the backup you made.

    Remember to always make backups at regular intervals.

    We apologize for the trouble.