I'm getting a message on startup saying I can't view maps in 3D until I get a new driver for my video card. Do I need to mess with any of the settings in the Catalyst Control Center? Can anyone help?
The current version is 8.723.0.0. This corresponds to Catalyst 10.4. My suggestion would be to uninstall and clean off any other version of the driver you may have installed and load it up again fresh.
I've double, triple and quadruple checked that the current version works for the card you've told me that you have. I'm out of suggestions on how else to get the latest version installed beyond what I've offered.
Despite being told that my card is incapable of running 3D maps and that I needed a new driver. I now have BaseCamp running 3D maps with no crashing or freezing! It's taken me almost a week of talking with Garmin engineers and support, but I now have it running.
It came down to editing the registry (LIVE RAM memory(very dangerous to mess with!!)). But once I got around the program checking for a version of driver it wanted, it works fine!
The only issue I had was, the first time I loaded the program after the registry modification, the entire map was mirrored. East was west and west was east. Same goes for north and south. I have no idea what that issue was about but after a system restart, it righted itself and hasn't done it sense. I hope some of this will help Garmin engineers and developers in the continued development of their software.
Any way you can tell us what the registry editing they had you do? My friend has a Radeon 4670 in a Dell laptop and is getting the same errors. Would like to help him out.
Thanks
>It came down to editing the registry (LIVE RAM memory(very dangerous to mess with!!)). But once I got around the program checking for a version of driver it wanted, it works fine!
yes, that was the first thing I suggested and we tried, but still didn't work. After looking around on the OpenGL website, it looks like the newer OpenGL drivers are possibly no longer supporting OpenGL 1.3 commands and that is maybe the issue. There is a 'compatability' extension for newer apps that still need the older function support.
I did manage to find the Driver Check in the registry however, at:
HKEY_CURRENT_USER\Software\Garmin\BaseCamp\Settings
set DriverVersionCheck value to 00 (it is a binary value so it needs both 0's - it was set to 01 on my friend's registry)
Im having similar problems with the "OpenGL 1.3 required" message on Basecamp 3.1.2
Surely this software should be working in 3D with some of the most popular video cards available (ATI) .
Are these software developers old-school Voodoo 3dfx clingers or what?
and before you ask OF COURSE I have the latest Catalyst drivers installed!
and everything else 3D on my computer works perfectly
(this is Garmin's issue not the drivers IMO)
Is there STILL no solution???
PS> I looked for the registry key entry lisited above to no avail as it's not present. ( or anything in HKEY_CURRENT_USER\Software\Garmin\BaseCamp\Settings
that looks like a driver check setting- perhaps using Vista 32-bit makes a difference here?)
