RV-890 corrupts file when importing

I create a route in Basecamp. I right click the route and use "send to" to send the route to a microsd card I use in my RV-890. I remove the card from my PC and insert it in my RV-890 and then power the RV-890 on. When I go to "trip planner", then "saved routes", it shows no routes available. (This used to work for importing routes from Basecamp into the RV-890.)

I eject the card from the RV-890 and then reinsert it in my PC. In Basecamp, the route still shows up under "memory card", "user data". However, when I double click the route, the "properties" tab looks the same as the route on the PC, but the "route directions" tab is missing all the turn by turn information. Only the waypoints are still there. Somehow, the RV-890 is corrupting the file when it tries to import it.

  • I would try the following:

    Send the file from the card to an empty list in BaseCamp.  I would expect BaseCamp to reject a corrupted file. If it accepts the file, verify that the route looks correct.  If not, try recalculating the route.

    Delete the file on the card and resend it.  Verify that the route looks correct before removing the card from the PC.

    If you still have an issue, try exporting the Route as a gpx file and  placing the file in the proper folder on the SD card.

  • When I go to "trip planner", then "saved routes", it shows no routes available. (This used to work for importing routes from Basecamp into the RV-890.)

    I have a zumo XT and for it, the process of importing a route from the SD card is a deliberate action.  I must open Trip Planner, tap the three bar icon, select Import, select the route, tap the Import button.

    when I double click the route, the "properties" tab looks the same as the route on the PC, but the "route directions" tab is missing all the turn by turn information. Only the waypoints are still there

    This sounds like only the waypoints were included in the exported .gpx file.  Try an export by just selecting the route and then doing File > Export > Export selection.  The waypoints that are included in the route will be in the exported file.