Hi everybody,
I have an old StreetPilot 7200 that I still utilize once in a while in my pickup. I didn't update it for a few years now. Meanwhile, I bought a new pc and downloaded your last version of BaseCamp to update my StreetPilot eventually. The installation of the software went smoothly, but I am unable to open it.
My OS is Windows 10 x64, version 21H1, build 19043.1288.
I made a print screen of the error found by the system (see the text of the error report copied hereafter.
I also downloaded Garmen Express and tried to use it to update my StreetPilot. Garmen Express doesn't see the StreetPilot when connected to the pc.
What can I do to continue to use my StreetPilot? I had it for 16 years now and always been pretty satisfied with it. It's a jewel.
Hoping for the best, have a good day all,
Jac
TEXT OF THE ERROR REPORT::
Source: BaseCamp Application
Résumé: Fonctionnement arrêté
Date: 2021-10-18 14:29
Description: Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Garmin\BaseCamp\BaseCamp.exe
Signature du problème:
Nom d’événement du problème : APPCRASH
Nom de l’application: BaseCamp.exe
Version de l’application: 4.7.4.0
Horodatage de l’application: 60997e42
Nom du module défaillant: KERNELBASE.dll
Version du module défaillant: 10.0.19041.1288
Horodateur du module défaillant: 3e55bd0b
Code de l’exception: e06d7363
Décalage de l’exception: 0012b5b2
Version du système: 10.0.19043.2.0.0.768.101
Identificateur de paramètres régionaux: 3084
Information supplémentaire n° 1: 2beb
Information supplémentaire n° 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Information supplémentaire n° 3: 2704
Information supplémentaire n° 4: 2704cf3fcf1675f82da28cd79d295168
Informations complémentaires sur le problème
ID de compartiment : 805c8e44569a617d39e094dbf685a24f (1864653918186086991)
