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help sending a Trip from Basecamp to my Garmin 2757

I have created a few Trips in Basecamp and try to Send them to my Garmin 2757

Each time i get a fail message of: 

There was a probem communicating with nuvi 2757. 

An error occurred while sending the following file(s) 


The nuvi 2757 is updated with the latest software, Basecamp seems to be working fine

Any suggestions  on what to try next?