Hello,
I updated my Garmin BMW Motorrad Navigator 4 with the latest Map available "City Navigator Europe NT 2019.2" but I am not able to unlock this map on Garmin Basecamp neither via Garmin communicator plugin nor via manual Code Insert.
Here's the Map status after Basecamp is loaded:
It says Not authenticated in the status, because Iinserted the unlock code manually.
If I try the online procedure using the garmin connect plugin, it detects the navigator but it doesn't unlock the map. No way!
If I click on "recover unlock codes" it says that all my maps have been unlocked but that's not true, and here's what I see:
Locked!
Of course I have an account on garmin web site and I regularly bought a device + lifetime maps license.
Please help