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BaseCamp crashes on my OSX PC

Former Member
Former Member over 14 years ago
Someone any idea where to look? Old Basecamp 2.x is running fine, the 3.x versions all crash.

Process: BaseCamp [700]
Path: /Applications/Garmin BaseCamp.app/Contents/MacOS/BaseCamp
Identifier: com.garmin.BaseCamp
Version: 3.0.2 Release (???)
Code Type: X86 (Native)
Parent Process: launchd [159]

Date/Time: 2010-06-26 12:10:34.970 +0200
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6

Interval Since Last Report: 1871 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 7 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: A99A375D-ED30-4B53-9CB3-A39C8FD5332D

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9559def6 __kill + 10
1 libSystem.B.dylib 0x9559dee8 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x9563062d raise + 26
3 libSystem.B.dylib 0x956466e4 abort + 93
4 libstdc++.6.dylib 0x91b7efda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x91b7d17a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x91b7d1ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x91b7d2b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 com.garmin.BaseCamp 0x000d31b7 -[QDOpenGLMapView initWithFrame:] + 314
9 com.apple.AppKit 0x957d7c1c -[NSCustomView nibInstantiate] + 576
10 com.apple.AppKit 0x9571cd5d -[NSIBObjectData instantiateObject:] + 253
11 com.apple.AppKit 0x9571c062 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
12 com.apple.AppKit 0x9571a508 loadNib + 257
13 com.apple.AppKit 0x95719b5b +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
14 com.apple.AppKit 0x95719811 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
15 com.apple.AppKit 0x9571975c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
16 com.apple.AppKit 0x95716561 NSApplicationMain + 434
17 com.garmin.BaseCamp 0x00066973 main + 309
18 com.garmin.BaseCamp 0x00066812 start + 54

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95563942 kevent + 10
1 libSystem.B.dylib 0x9556405c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95563519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x955632be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95562d41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x95562b86 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x955629d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x95562f68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x95562b86 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x95646693 ecx: 0xbffff5cc edx: 0x9559def6
edi: 0xa078cb30 esi: 0x01c1976c ebp: 0xbffff5e8 esp: 0xbffff5cc
ss: 0x0000001f efl: 0x00000282 eip: 0x9559def6 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00488000


Full crash report
  • 0 over 14 years ago
    You appear to have a corrupted install. I would delete BaseCamp and reinstall.
  • Former Member
    0 Former Member over 14 years ago
    I have already tried that 2 times, and the download is correct, during installation no problems, After installation BaseCamp, MapInstall and MapManager are installed. Only BaseCamp is crashing.


    What folders could there be more to delete? Some preferences files?

    I have deleted the BaseCamp database from user library, reinstalled BaseCamp, but still keep the same message.

    Is there maybe a maximum number of installed maps?


    On another Mac in the same configuration it is running fine.
  • Former Member
    0 Former Member over 14 years ago
    I have removed:

    /Programs/BaseCamp.app
    /User/.../Library/Application Support/GARMIN/BaseCamp/ (directory)
    /User/.../Library/Preferences/com.garmin.BaseCamp.plist


    And installed BaseCamp 2.1.2, but it also crashes.


    Roadtrip v2.0.2 and Training Center v3.0.4 are still running fine
  • Former Member
    0 Former Member over 14 years ago
    It seems like you're having 3D rendering issues with BaseCamp. How well do other 3D apps perform on your machine?

    What video card does your Mac have? You can figure this out by going to "About This Mac" in the Apple Menu and clicking the "More Info..." button. I've read that OSX 10.6.4 causes 3D rendering issues for some video cards, but I'm not aware of a solution from Apple.

    I've attempted to make a preferences file that will make your copy of BaseCamp start up in 2D mode. You'll find it attached below, and hopefully putting it in your Users/USERNAME/Library/Preferences folder will get things going for you again. I'd be interested to hear what happens, either way.
  • Former Member
    0 Former Member over 14 years ago
    Hello, thanks for the support. My video card is a NVIDIA 9500GT with 512mb memory.

    System Profile tells me this: Graphics: NVIDIA GPU, NVIDIA GPU, PCIe, 512 MB

    The only application which also has a problem is iPhoto, but that one hangs and does not give me any errors, otherwise all applications are running fine.

    I have tried the preferences file, but it makes no difference, still crashes

    Process: BaseCamp [4331]
    Path: /Applications/GPS/Garmin BaseCamp v3.0.2.app/Contents/MacOS/BaseCamp
    Identifier: com.garmin.BaseCamp
    Version: 3.0.2 Release (???)
    Code Type: X86 (Native)
    Parent Process: launchd [228]

    Date/Time: 2010-07-05 23:13:46.183 +0200
    OS Version: Mac OS X 10.6.4 (10F569)
    Report Version: 6

    Interval Since Last Report: 30279 sec
    Crashes Since Last Report: 4
    Per-App Interval Since Last Report: 5 sec
    Per-App Crashes Since Last Report: 2
    Anonymous UUID: A99A375D-ED30-4B53-9CB3-A39C8FD5332D

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Application Specific Information:
    abort() called

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x9559def6 __kill + 10
    1 libSystem.B.dylib 0x9559dee8 kill$UNIX2003 + 32
    2 libSystem.B.dylib 0x9563062d raise + 26
    3 libSystem.B.dylib 0x956466e4 abort + 93
    4 libstdc++.6.dylib 0x91b7efda __gnu_cxx::__verbose_terminate_handler() + 433
    5 libstdc++.6.dylib 0x91b7d17a __cxxabiv1::__terminate(void (*)()) + 10
    6 libstdc++.6.dylib 0x91b7d1ba __cxxabiv1::__unexpected(void (*)()) + 0
    7 libstdc++.6.dylib 0x91b7d2b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    8 com.garmin.BaseCamp 0x000d31b7 -[QDOpenGLMapView initWithFrame:] + 314
    9 com.apple.AppKit 0x957d7c1c -[NSCustomView nibInstantiate] + 576
    10 com.apple.AppKit 0x9571cd5d -[NSIBObjectData instantiateObject:] + 253
    11 com.apple.AppKit 0x9571c062 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
    12 com.apple.AppKit 0x9571a508 loadNib + 257
    13 com.apple.AppKit 0x95719b5b +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
    14 com.apple.AppKit 0x95719811 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
    15 com.apple.AppKit 0x9571975c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
    16 com.apple.AppKit 0x95716561 NSApplicationMain + 434
    17 com.garmin.BaseCamp 0x00066973 main + 309
    18 com.garmin.BaseCamp 0x00066812 start + 54

    Thread 1:
    0 libSystem.B.dylib 0x955629d2 __workq_kernreturn + 10
    1 libSystem.B.dylib 0x95562f68 _pthread_wqthread + 941
    2 libSystem.B.dylib 0x95562b86 start_wqthread + 30

    Thread 2: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x95563942 kevent + 10
    1 libSystem.B.dylib 0x9556405c _dispatch_mgr_invoke + 215
    2 libSystem.B.dylib 0x95563519 _dispatch_queue_invoke + 163
    3 libSystem.B.dylib 0x955632be _dispatch_worker_thread2 + 240
    4 libSystem.B.dylib 0x95562d41 _pthread_wqthread + 390
    5 libSystem.B.dylib 0x95562b86 start_wqthread + 30

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x95646693 ecx: 0xbffff59c edx: 0x9559def6
    edi: 0xa078cb30 esi: 0x01b38a0c ebp: 0xbffff5b8 esp: 0xbffff59c
    ss: 0x0000001f efl: 0x00000286 eip: 0x9559def6 cs: 0x00000007
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00539400

  • Former Member
    0 Former Member over 14 years ago
    I have checked, and this is my card:

    ASUS Bravo 9500/DI/512MD2 (GeForce 9500 GT)
  • Former Member
    0 Former Member over 14 years ago
    It seems that your graphics card would be affected by this 10.6.4 patch, although I'm surprised that it would cause an outright crash.

    If that preferences file didn't fix your issue, I'm unsure that you'll be able to run the current version of BaseCamp before this problem is fixed. We'll look into making the app startup handle this unexpected 3D failure in future versions.
  • Former Member
    0 Former Member over 14 years ago
    Apple released a patch that could address this problem:
    http://support.apple.com/kb/HT4286
  • Former Member
    0 Former Member over 14 years ago
    Sorry, i don't get notices when posts are updated by e-mail.

    I have de patch loaded, but it makes no difference. What i do see is that other 3D applications have problems too. iPhoto does weird also. and DVD Player does not work either.

    In another test i tried an OS X Snow Leopard as a VMWare virtual appliance, and it gives the same error. Within VMWare there is no OpenGL 3D support for OS X. All other Garmin applications run fine in the VMWare session, only BaseCamp for Mac not.
  • Former Member
    0 Former Member over 14 years ago
    I can confirm that the BaseCamp for Mac version 3.1.1 is working correct and does not crashes anymore.

    I do get a message that 3D is disable due to problems or non supporting of 3D imaging, but BaseCamp does startup and I can use it on my OS X PC, as well as in a virtal machine.

    Thanks, this makes me very happy!