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Spotify CIQ App not working correctly

Garmin-Blake
over 5 years ago

This thread has been closed. We appreciate the helpful feedback and have used it to put together the content below to help guide through initial setup and answer common troubleshooting questions.

We'll continue to incorporate your feedback and improve our products. If you continue to have issues, please reach out to Product Support for additional help.

  • 0 over 5 years ago in reply to Former Member
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to Former Member

    Thank you for reporting what worked for you, we greatly appreciate your feedback and input.

  • 0 over 5 years ago in reply to Former Member
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to Former Member
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to Former Member
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to Former Member
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to Former Member
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to marcweijmar
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to Former Member

    I'm sorry the workaround didn't work for you. This issue is getting fixed in with the release of a new version of Garmin Connect App coming soon. We are sorry for the inconvenience and frustration and appreciate your patience.

  • 0 over 5 years ago in reply to Former Member

    I'm sorry the workaround did not work for you. This issue will be fixed in a new version of Garmin Connect App coming soon. We are sorry for the inconvenience and appreciate your patience.