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Spotify CIQ App not working correctly

Garmin-Blake
over 5 years ago

This thread has been closed. We appreciate the helpful feedback and have used it to put together the content below to help guide through initial setup and answer common troubleshooting questions.

We'll continue to incorporate your feedback and improve our products. If you continue to have issues, please reach out to Product Support for additional help.

  • Former Member
    0 Former Member over 5 years ago in reply to Garmin-Andrew

    Hello! This workaround doesn't work for me. Hope you guys can arrive at a fix, as this was a huge selling point of the Garmin 4s device for me.

  • Former Member
    0 Former Member over 5 years ago

    I cannot log into spotify from Garmin Connect when prompted by the watch.  It says there is AZ problem logging you in.  (I c AZ n log into the spotify app just fine outside of Garmin connect)

    Samsung S8

    Fenix 6x pro solar

    New watch, never used Sporify before

    Private wifi

  • Former Member
    0 Former Member over 5 years ago in reply to bojomario

    Thank you so much!! This worked for me and I've been trying forever to get it to work!!

  • Former Member
    0 Former Member over 5 years ago

    Cannot find any wifi networks. Error code 0700. Previously worked and now doesn't.

    A music watch that has no music. Another rushed Garmin product with poor apps!

  • Former Member
    0 Former Member over 5 years ago

    Using a forerunner 645 music. The spotify screen comes up on my watch but the app doesnt actually open to play music.

    Huaewi nova 5t.

    Please advise. 

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    SAME! When I click "agree," the same vicious loop of "there was a problem getting you signed in!" continues. Tried the one suggestion of clearing cache on Spotify, did not work for me.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Same!

  • +1 over 5 years ago in reply to Former Member
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to Former Member
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.
  • 0 over 5 years ago in reply to 1025597
    The issue with the error message "There was a problem getting you signed in" will be fixed with the release of a new version of Garmin Connect App coming soon.
    Some users have been successful with the work around of tapping "Cancel," then opening Spotify on the watch to access music.
    We are sorry for the inconvenience and frustration and thank you for your patience.