Apps & Software Archive

VIRB Edit Windows Virb Edit 3.1.0 fails to install

Virb Edit 3.1.0 fails to install

Former Member over 10 years ago

I've downloaded the installation file for Virb Edit 3.1.0 but although I get an info box to say it is decompressing and then another that tells me 'Please wait while Virb Edit installs. This could take a few minutes.'

However,whether I click on the OK button or not, it doesn't appear to go any further.

I'm using Windows 7, and I can run video processing software by other camera vendors.

I'd appeciate any help.

0 Former Member over 10 years ago

Try this:

Make sure to uninstall any previous versions and attempt to run the installer again.

You might also try running the installer as admin by right click on the exe and selecting “Run as Administrator”. This should already be the case but wouldn’t hurt to try.

0 Former Member over 10 years ago

Same Issue Here

I agree, I'm seeing exactly the same issue, install appears to be working ok, says it will take a few minutes to install then NOTHING. No software, no disk activity, no error/progress messages. At this rate I'll be returning the VIRB for a refund and buying a GoPro instead.

GARMIN - Sort this out, this must have been an issue since the launch of 3.1.0 It needs fixing ASAP

0 Former Member over 10 years ago

Biggest mistake

I agree, I'm seeing exactly the same issue, install appears to be working ok, says it will take a few minutes to install then NOTHING. No software, no disk activity, no error/progress messages. At this rate I'll be returning the VIRB for a refund and buying a GoPro instead.

GARMIN - Sort this out, this must have been an issue since the launch of 3.1.0 It needs fixing ASAP

Biggest mistake ever to uninstall the old version at least it somewhat works

0 Former Member over 10 years ago

Try this:

Make sure to uninstall any previous versions and attempt to run the installer again.

You might also try running the installer as admin by right click on the exe and selecting “Run as Administrator”. This should already be the case but wouldn’t hurt to try.

Sorry but the installation completes fine but the software does not start. Happened with the previous versions as well. When I first started using it, it worked for a few weeks than just stopped. Have tried loading on multiple computers and same problem.

0 Former Member over 10 years ago

Biggest mistake ever to uninstall the old version at least it somewhat works

The OP removed his old version. This is my first foray into action cams so had no software installed. This was a fresh install that fails !!

0 Former Member over 10 years ago

Has anyone been able to install 3.1 on a Windows machine????

0 Former Member over 10 years ago

Solution found !!!

I called the UK Garmin Support desk, the tech I spoke to said they were aware of the issue and gave me a workaround, so god knows why they haven't put something workable on the website.

Anyway, it's really easy, all you need to do is download the 3.1.0 install file as usual. This time don't run it but "extract" it into a new folder using Winzip, this will then give you all the install files, launch the installation .exe file from there (I forget what it was called) and it installs perfectly (well it did for me). Good luck!